Farnsworth Heating Cooling & Plumbing

I have had Farnsworth out to do my yearly checkups on both my AC and Furnace. The gentleman both times was very courteous, proficient, and left everything in place when he left. There were no messes to be cleaned up at all. I also appreciated the call prior to their arrival so I knew exactly when they were going to arrive. I hope HE appreciated the little plate of goodies I sent with him for the holidays!!! I would not hesitate to recommend them to anyone with issues on any of their units. Thanks, Carolyn

Bryan came out and did a great job . He had the heat working in just a matter if minutes . He programmed the thermostat and found a defective heat sensor right away.

As i asked he also looked over the system to verify the installation was done correctly by another company. I had some questions about the installation and he was able to explain everything to me.

Good communication . Great service. Fantastic people.

Thanks!!

Solar provider arranged for a tech to install new thermostats. While he was here he told me my AC unit had no Freon left. I had my usual tech come by to check it out and they confirmed the system was fine and no service was needed. Edit: Just because it wasn’t on the invoice doesn’t mean it didn’t happen. Why would I make this up?

I agree with a few other posts...good, reliable service...is a mystery to these people.... ( and many other companies in the "service" industry) trying to service too many customers with a skeleton crew. They were able to install a whole new unit last year quickly, with a return call because the drip pan drain line was plugged up. I question the educational level/ technical ability of the service technicians they employ. Look for a different company for your A/C needs.

Thank you and have a great day

After all the "big name" companies in the valley refused to do the final hookups on my new mini split, I was referred to Farnsworth by a friend. Their team was out the very next day. 2 guys showed up, and in less than 2 hours, they were finished and on their way, and my workshop is nice and chilly. Fast, polite, professional, and very reasonably priced.

My experience with Farnsworth was the worst!!! After finding out they installed the unit on our newly purchased home, i called them for servicing. They came right out, and checked my unit and told me it was under warranty and a service plan had been purchased by the previous owners. They told me it transferred to us. After they checked out the unit i was told it needed a new blower motor. The gentleman that came out said he would order the part and let me know. This is when it all went bad. They never called, I called and got nowhere.Then over a month later Farnsworth called me and asked if my service had been completed because they were closing out invoices. I told them NO. They said they would check into it and call me back. Well, they had said this before and never called back so I new they wouldn't call back. As of now they haven't returned to do the annual service as per the plan, or fixed my a/c. This all started in Oct.. STILL WAITING!!!!!!!

Amazing company !! This company goes the extra mile for everyone. I came home today to a really cool home , feels wonderful. This is the 5 th unit I’ve purchased with Farnsworth. Consistent service for many years now and it’s so nice to have a company with high integrity and that does what they say they’ll do!
This should be a model for success all companies. Cc Gilmore

Joe C was very personable, very informative, and very knowledgeable. Sharing pics of our attic heating was very effective. Realizing the age of our units, we knew we needed to make decision about replacement. He was thorough in explaining what Farnsworth could offer us with new units. Installation is scheduled quickly, so we are hoping for satisfaction. There was no pressure in making our decision, which we greatly appreciated.

Joe is very responsive and professional. He was on time and did a through inspection. He explained everything that was done and the results. Farnsworth did the install and all annual maintenance. I highly recommend them.

Outstanding experience!... Nate and the entire install team showed up on time... i had a bunch of questions ..and all 3 techs listened to them.. They were all addressed... Very professional and polite... Everything chris (the salesman) had explained to me prior to install. Was addressed.... 5 hrs later i had a brand new unit installed at a great price! On a 114 degree day!.. Thank you farnsworth!..you have my referral 👍👍