Well I was able to call, request a service call, and someone came out the same day with the courtesy of a 30 minute call ahead HOWEVER.. nothing else.. I wasnt provided with a diagnostic or explanation of repairs/ replacement needed nor a cost quote..soooo you asked for a review and here it is.. Thanks for nothing.
I called because of a $40. Service call advertisement but now I know why they advertise that - they make it up on charges . I have never paid $450. And would have been $490. For changing a capacitor and drain line clean out . 🥵
The installers were great got the job done in a timely manner and cleaned up after themselves it was great. Gage seemed very knowledgeable about the product and was very professional. Appreciate your service and attention to details.
Brett was on time, professional and explained the issue. The A/C was clogged. He flushed it out and it's working again. We can't enough nice things about Brett and Hansen Air. We have used them for years and we have recommended to others. Thank You again Brett.
Guys called before coming, arrived gave me a price to complete the job, were done in no time, great job!
Only negitive is company will not give you a window on when they might arrive 8 to 12 or 12 to 5, so you have to wait the day scheduled day for them to call...
Adam was outstanding in his time management, knowledge, and customer service. Adama is an excellent technician for Hansen Air, they are Blessed to have him working for them.
Eric and team were very thorough in their diagnosis of our issue and went out of their way to confirm our warranty status before beginning repairs. Thank you!
Colby M was very professional and helpful. He took the time to educate and explain but did the job quickly. He was very careful with household items to not break or damage anything. He is a kind person and represents Hansen well!
Zach, Brock and Robert were great. Personable and explained what needed explaining. Left the house as they found it, no tools, or garbage anywhere. System is working great. Thanks!
NiShawndra Henderson
Well I was able to call, request a service call, and someone came out the same day with the courtesy of a 30 minute call ahead HOWEVER.. nothing else.. I wasnt provided with a diagnostic or explanation of repairs/ replacement needed nor a cost quote..soooo you asked for a review and here it is.. Thanks for nothing.
Joann Mcnatt
I called because of a $40. Service call advertisement but now I know why they advertise that - they make it up on charges . I have never paid $450. And would have been $490. For changing a capacitor and drain line clean out . 🥵
Debra McCurdy
The installers were great got the job done in a timely manner and cleaned up after themselves it was great. Gage seemed very knowledgeable about the product and was very professional.
Appreciate your service and attention to details.
Brian Mahan
Brett was on time, professional and explained the issue. The A/C was clogged. He flushed it out and it's working again. We can't enough nice things about Brett and Hansen Air. We have used them for years and we have recommended to others. Thank You again Brett.
David Berry
Guys called before coming, arrived gave me a price to complete the job, were done in no time, great job!
Only negitive is company will not give you a window on when they might arrive 8 to 12 or 12 to 5, so you have to wait the day scheduled day for them to call...
Luvin' Xiao Zhan
Installation of area lighting. Very professional, courteous and affordable pricing. Will definitely use Hansen services again 👍!
Jonathan Eric Gibbs
Adam was outstanding in his time management, knowledge, and customer service. Adama is an excellent technician for Hansen Air, they are Blessed to have him working for them.
Leanne Chumley
Eric and team were very thorough in their diagnosis of our issue and went out of their way to confirm our warranty status before beginning repairs. Thank you!
Ramona Pickens
Colby M was very professional and helpful. He took the time to educate and explain but did the job quickly. He was very careful with household items to not break or damage anything. He is a kind person and represents Hansen well!
Kathy duff
Zach, Brock and Robert were great. Personable and explained what needed explaining. Left the house as they found it, no tools, or garbage anywhere. System is working great. Thanks!