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Clarissa Stanford
Peter at prime sent two Excellent gentleman that come out to service our unit. Showed us everything that was wrong and where the problem is on the detector.
No hidden fee’s or prices.
Offered a service plan at an affordable rate monthly or yearly to come out every 6 months to service our unit.
Meanwhile, a 15% discount in any service they perform while on the plan. I will be using them for all of our HVAC needs.
Very knowledgeable. Thank you so much!
Blaine Pendleton
Prime HVAC replaced a 10 year old ductless system and repaired another heat pump system. Excellent service and very professional in every respect. They were prompt, courteous and explained all options before beginning work. They cleaned up everything, showed how to operate the new unit and ensured my manufacturers warranty was submitted before they left. Highly recommend them!
Danyell Richardson
Top Tier Service! Kind and very friendly. My insurance company sent out an independent agent who diagnosed my system costing thousands. I then contacted Prime HVAC. They had my system back up and running in no time. It is good to have good people who still care out here. I trust their service 100% ⭐️Military-Friendly ⭐️ First Responder ⭐️Elderly-Friendly
Joseph Smith
Very professional and knowledgeable. Arthur and Avery took the time to explain my options and were very patient with my questions. If you want a company that will supply you with not only a quality product and installation but also top of the line customer service this is the place.
Kayla
I was recommended to this company by a coworker, Arthur and Avery came out on a service call to help diagnose the problems I was having. They were very professional and thorough. They took the time to explain the process every step of the way, I would highly recommend them.
Steve Dufort
Excellent service and customer care. I've went through two different hvac companies and they couldn't get my smart thermostat working correctly. Prime HVAC came in and reinstalled it for me and even explained how to work it and even told me why and how it does certain things that was causing issues from before. They have a monthly service plan that I also signed up for. Great company, definitely worth calling.
daniel nibbe
They put in a new ac unit and insulated my duct work in the attic today. I have lived in this house for 5 years old ac unit vouldnt go below 74 and would run all day. This unit holds 65 with ease and Temps out my vents is at 49 degrees absolutely amazing. It's a winter wonderland summers well be amazing now. Very professional and friendly. Way above expectations.
- MLShephard -
Called them and they came from dothan to ozark same day service and fixed an issue that my local handyman could not handle.. Very friendly staff he deserves a raise, he was professional and solved my thermostat/AC system issue within an hour for 79 bucks. I will certainly call them if I ever have another issue with them. Excellent work.
Brianna taylor
Our heater/AC went out a few days ago and it’s quite old. They had to order the parts so it took a couple days but the new motor and fan is cooling down the house very fast. If anything else ever goes wrong at least we know who to call.
Ronald Van Buren
We had a new ac system and split air system installed, replacing our old ones. Peter, Arthur, and Peyton were all very professional, on time and came prepared. They are fast, friendly and efficient. Very quick to respond and schedule the work as well. Excellent customer service! I highly recommend!