The service at Guin was absolutely fantastic. The day they came was my only off day for that week and they were able to get it done at that time and I did not have to go another cold night without heat. The customer service that I have had with Guin has been phenomenal. I would recommend them to anyone.
I've been using Guin for all of my plumbing and HVAC issues (of which there have been many due to the age of the house) for a few years and they have always done good work at a fair price. Everyone I've interacted with has been very knowledgeable, polite and professional. I frequently recommend them to friends and family
The most pleasant experience I believe I have ever had with a company from start to finish. The technician, Todd first came out to inspect our system and after two previous companies, Guin was so thorough they found a problem that the others had missed And unlike the other companies, there was no shady business no trying to sell us things we didn’t new or require. Thank goodness we found this wonderful company I will use them exclusively from now on. Also, I was super impressed with how friendly everyone was.
Highly recommend Guin! Guin is always in touch and on time. Technicians are always nice and very professional. They explain everything and I totally trust them! 100% satisfied with Guin!
In a 97-year-old house, there are always complications with the plumbing. I’ve called on Guin a number of times and appreciate that they can make things work even with unexpected circumstances. Highly recommend them!
I have done business with Guin for years and I am very disappointed in their last service. My air conditioner is not cooling---at the end of the day with my thermostat set on 66, it is reading 74-76. It took three days for someone to come. I was told there was nothing he could do and offered two explanitions: 1) I noticed the front door is open ????--I opened the wood door when he arrived; the glass door was still closed!!! 2) the attic fan is not working--the attic fan has not worked since I bought the house in 06! The frustration is that I have a parts and labor warranty. After all these years, they are refusing to honor any upgrade that will solve my problem. The problem still exists!
Andy & Ellis were wonderful! Courteous, reviewed installation of ionizer vs UV lights to my satisfaction. I am anxious to see before & after photos of my ducts. FIVE STARS!!
Lydia Louis
The service at Guin was absolutely fantastic. The day they came was my only off day for that week and they were able to get it done at that time and I did not have to go another cold night without heat. The customer service that I have had with Guin has been phenomenal. I would recommend them to anyone.
John Hyatt
I've been using Guin for all of my plumbing and HVAC issues (of which there have been many due to the age of the house) for a few years and they have always done good work at a fair price. Everyone I've interacted with has been very knowledgeable, polite and professional. I frequently recommend them to friends and family
Rae Trimmier
Text sent with arrival time and technician’s name. Fast, clean up after service, and friendly.
Bahia Lukima
The most pleasant experience I believe I have ever had with a company from start to finish. The technician, Todd first came out to inspect our system and after two previous companies, Guin was so thorough they found a problem that the others had missed
And unlike the other companies, there was no shady business no trying to sell us things we didn’t new or require. Thank goodness we found this wonderful company I will use them exclusively from now on. Also, I was super impressed with how friendly everyone was.
Marguerite Ray
Highly recommend Guin! Guin is always in touch and on time. Technicians are always nice and very professional. They explain everything and I totally trust them! 100% satisfied with Guin!
Bob Thomas
Richard installed new hot water tank. He always does a professional job. I’ve used Guinn for many years.
Katherine Pearson
In a 97-year-old house, there are always complications with the plumbing. I’ve called on Guin a number of times and appreciate that they can make things work even with unexpected circumstances. Highly recommend them!
Rachael Hincy
Fantastic!!!!! Extremely pleased
Will continue to use this guy and company !!! Happy happy happy job well done !
Marcy Gerhart
I have done business with Guin for years and I am very disappointed in their last service. My air conditioner is not cooling---at the end of the day with my thermostat set on 66, it is reading 74-76. It took three days for someone to come. I was told there was nothing he could do and offered two explanitions: 1) I noticed the front door is open ????--I opened the wood door when he arrived; the glass door was still closed!!! 2) the attic fan is not working--the attic fan has not worked since I bought the house in 06! The frustration is that I have a parts and labor warranty. After all these years, they are refusing to honor any upgrade that will solve my problem. The problem still exists!
Darlene Batchelor
Andy & Ellis were wonderful! Courteous, reviewed installation of ionizer vs UV lights to my satisfaction. I am anxious to see before & after photos of my ducts. FIVE STARS!!