Guin Service, LLC

We swapped companies and are so happy we did!! Receptionist very nice, friendly, and accommodating to my schedule!! Richard was very nice as well!! Knowledgeable, very good at understanding “my” terms re: problem!! Gives options and not “pushy” on what’s best for the company, but asks what is better for me!
Would definitely recommend!!!

Called to get a gas line repair at my elderly mothers house on Wednesday the 22 of June.. Was told they would be out Thursday the 23rd. I received email & text appointment confirmation. No one showed up or called. After I made 2 calls the following morning & received no answer, I reached out to another business. I am sure they do good work.

Chris installed a new commode in the guest bathroom today. He worked with me over the phone the prior day to recommend the product that we needed. The install went quickly and smoothly.

Hunter was very professional and personable. He was polite and well mannered. He was knowledgeable and had great recommendations! I would use Guin and Hunter again for sure!

I have been using Guin for years and always had good service from them. Almost 20 years as a homeowner and only found them after several other companies tried to sell me on stuff I didn’t need. Pushy sales tactics made me doubt other folks and i Found Guin while seeking a second opinion. I swapped to them a decade ago and have always had great work at reasonable prices. I’m sure there are cheaper folks to do seasonal service but every other one I tried always tried to sell me on stuff I didn’t need. Guin has honest technicians that will take the time to explain any benefits and downsides to the services they recommend. It is such a comfort as a homeowner to have a company to trust whom you know isn’t trying to rip you off.

I contacted Guin for a second opinion after another sewer company recommended I dig up my sewer line due to a blockage and break in the line. Guin inspected the sewer line and discovered that roots were the culprit. They cleaned out the line and actually solved the problem without having to dig up my backyard. Saving money is great but the best part was the technicians, Richard and his colleague. They were friendly and took time to explain the process and what to do in the future. The scheduling process is great and I got text message reminders and updates and even a picture of Richard so I knew who to look for. Every step of this experience was fantastic. Hopefully I never have to call them again but if I need them, I know who to call!

Serviced generator good work and detailed. Great company for dealing with.

Our AC went out and we were struggling with 80+ degree heat overnight during this week of constant heat advisories. Todd came out without delay, fixed our AC after we were quoted $10-20K for replacement after a prior company told us the AC was damaged beyond repair. The cost was minimal and we are now in a cool house again! Will definitely keep Guin and Todd in mind for future utility needs.

Highly recommend! Our service man Nick was early asked us if it was okay which was awesome since we were hot. Our A/C went out. Guin sent a text with service person photo and background before he arrived. The price was reasonable and our a/c was fixed fast. He wasn't here 5 minutes he knew what was wrong and fixed it. Most importantly he didn't try to sell us anything and was very honest.

Guin is very responsive. They let you know when they’ll arrive, call you prior to their visit and do great work. I highly recommend their services for sales, install and post service.