Even though I don't need heat on yet, I decided to test it on Sunday (09Oct22). The unit turned on but no heat. Went to Guin's website (never used them before) on Monday (10Oct22) to schedule an appointment - to my surprise, an appointment was available later the *same day*, even though it was not an emergency situation. Todd was courteous, proactive in his communication, and prompt. He also was extremely familiar with the brand of my unit and so knew immediately what the problem was, fixed it right away. We tested the unit, and voila! Heated air. Would absolutely use them (and hopefully get Todd!) again.
Guin was amazing! They are very responsive and were able to fit me in quickly with a water leak of my hot water heater. Tim was on time, communicative and very helpful! He was able to get me a replacement on my hot water heater next day and installed it and fixed several other things that were incorrect with the previous install. He went over everything with me at the end to make sure I understand how to work everything. I can not recommend enough. Their five star rating is the real deal.
Guin is always timely, professional, kind and gets the job done!! They are so forthcoming about cost and make sure you are getting the best deal. We will use them again and again!
Had plumbing issues. Response time was less than 48 hours. It was not an emergency. Service provider very professional. Easy to talk to and able to communicate. Thanks. Joseph
We've used Guin since we moved here a few years ago & could not be happier! They are always super responsive, friendly, informative, patient, and a great value. We trust their technicians 100% & know that they are going to be honest & not try to sell us on things we do not need. Would 100% recommend!!
I love Guin! I moved into my house in 2018, and after ditching out awful "Home Warranty" company, we finally hired some real professionals to fix our constantly breaking down AC system. Guin managed to fix it promptly, and we haven't had any issues since! They also helped us install some bathroom vent fans, which work great. Later, when we had some plumbing leak issues, their plumbers helped us with that too. Anyway, I highly recommend Guin! I only wish they did electrical, too!
DigitalMale PinUps
Even though I don't need heat on yet, I decided to test it on Sunday (09Oct22). The unit turned on but no heat. Went to Guin's website (never used them before) on Monday (10Oct22) to schedule an appointment - to my surprise, an appointment was available later the *same day*, even though it was not an emergency situation. Todd was courteous, proactive in his communication, and prompt. He also was extremely familiar with the brand of my unit and so knew immediately what the problem was, fixed it right away. We tested the unit, and voila! Heated air. Would absolutely use them (and hopefully get Todd!) again.
Christine Long
Guin Services has been the most reliable & professional technical team in our home for over 20 years.
I highly recommend the team at Guin.
Megan M Watson
Guin was amazing! They are very responsive and were able to fit me in quickly with a water leak of my hot water heater. Tim was on time, communicative and very helpful! He was able to get me a replacement on my hot water heater next day and installed it and fixed several other things that were incorrect with the previous install. He went over everything with me at the end to make sure I understand how to work everything. I can not recommend enough. Their five star rating is the real deal.
Jennifer McGowan
Great service! Hunter is awesome, kind, and patient.
Shiloh G
Guin is always timely, professional, kind and gets the job done!! They are so forthcoming about cost and make sure you are getting the best deal. We will use them again and again!
Bill McCollum
Great response time by Alex and repair was done in quick fashion and we are back to being cool.
joseph culotta
Had plumbing issues. Response time was less than 48 hours. It was not an emergency. Service provider very professional. Easy to talk to and able to communicate. Thanks. Joseph
Carrie Sullivan
We've used Guin since we moved here a few years ago & could not be happier! They are always super responsive, friendly, informative, patient, and a great value. We trust their technicians 100% & know that they are going to be honest & not try to sell us on things we do not need. Would 100% recommend!!
Evelyn Puckett
Such nice, knowledgeable, professional people. Very patient and willing to explain until you understand. Guin is always top notch.
Jacqueline Ericson
I love Guin! I moved into my house in 2018, and after ditching out awful "Home Warranty" company, we finally hired some real professionals to fix our constantly breaking down AC system. Guin managed to fix it promptly, and we haven't had any issues since! They also helped us install some bathroom vent fans, which work great. Later, when we had some plumbing leak issues, their plumbers helped us with that too. Anyway, I highly recommend Guin! I only wish they did electrical, too!