Guin Service, LLC

Jason Ayala, Guin Service tech, was a pleasure! He was professional, friendly
and explained everything he had to do to install water line. Would recommend Guin for plumbing services.

Michael Warnick was just outstanding. He did great work and could not have been more professional. I recommend him and will certainly call him in the future.

Todd at Guin texted me (early!) and quickly found the issue and fixed it! We also had Guin Plumbing out last week with the same results- quick assessment and repair!

Always the best customer service! They are wonderful at answering the phone, answering your questions and helping in anyway they can. The technicians are amazing and informative. Highly recommend using their service.

Alex was prompt, diagnosed problem accurately, had part on hand and fixed unit. Great service.

Over the last ten years, we have used Guin Services for any plumbing needs that we have had, and have never been disappointed. Today we had Guin replace our heat pump system and they did an excellent job. Nick and Austin were extremely professional, answered all of out questions and did an excellent job. Once again, we are extremely pleased with the workmanship and professionalism.

Guin is my go-to for any maintenance needs at our condo. They have worked on our AC and our plumbing. Both Hunter (AC) and Jason (plumbing) were super knowledgeable about our issues. Both were courteous, efficient, and well-prepared for the job.

Also, our AC and plumbing systems are pretty old (we live in a 1920s building), but neither Hunter nor Jason tried to pressure us into doing more than we wanted to. They repaired our issues and gave us realistic timelines about the remaining functionality of our systems without undue pressure to make replacements before it is necessary. That says a lot about a company, in my opinion.

Great company, outstanding service. Thank you to both Hunter and Jason! Y’all are the best! I will continue to trust Guin with all our maintenance needs!

I have been using Guin Plumbing for many years. I have always been pleased with their service. However, that all changed with a recent installation of a hot water heater. I wanted to have another Rheem hot water heater installed. I repeatedly stated that I wanted a Rheem hot water heater installed. Each time, I was informed that Rheem Manufacturing produced both Rheem and Rudd hot water heaters. I was told that these two hot water heaters were “basically the same.” After doing research, I discovered that there were differences between the two water heaters.

The differences between the two heaters are like comparing the cars manufactured by Toyota Manufacturing, i.e., a Lexus LS sedan versus a Toyota Camry XLE. The Rheem hot water heater would be like a Lexus sedan and the Rudd hot water heater like a Toyota Camry. This really wasn’t a problem as the Rudd hot water heater seems to be functioning okay.

The major problems that I had with the purchase of this hot water heater was the outrageous markup of the item, i.e., 113%. My research of numerous places revealed the same model of Rudd hot water heater costs about $890. I was charged $1900 for this water heater. I feel like that I was somewhat taken advantage of and robbed with a markup of 113%. I shall not be using services from Guin Plumbing in the future, and I recommend that you do the same.

Needed a generator part! I was called and told that service man was getting the part and would then come to my home! Great job of keeping me “in the loop” as to what was going one at my home! I was actually at work during this time. I very much appreciate the attention and attitude of of his service! Thanks

I’m sure he did a whole lot of things of which I don’t know anything about this is the third time I’ve used this service and it was great every time and I am going to install my maintenance program for them it was wonderful and the technician was great and informative thank you again..🤩🤩🤩🎩🎩