GreenTop Heating

I live in a condo in Seattle that gets very hot in the summer and wanted a ductless mini split heat pump system for the living room and bedroom. I choose Green Top because they were the most professional and knowledgeable of the companies I contacted. It was easy to make a consultation appointment and Andres came out and assessed what my options were, walked me through the process and provided a reasonable and transparent quote the next day. John at Green Top was instrumental in helping me get the condo associations approval for the install. Being the first unit in my building to request ductless mini splits, John worked with me to answer all of the boards questions and went above and beyond my expectations to help me get the approvals I needed. The install could not have gone smother, Vladimir and Sergi were fantastic. They were efficient, skilled, and completed the install in 1 day. Having recently remodeled my condo and not having a great experience with that company, I could not have been more impressed with them.
Everyone at Green Top was very responsive and easy to communicate with. It was fast and easy to schedule appointments and they showed up on time when they said they would. I will recommend them in the future to anyone I know looking to add AC and will use them for all my cooling and heating needs in the future.

It's hard to put into words how great of an experience we had working with GreenTop on the installation of our new air handler. First, after waiting over 2 months to get an estimate from another company, I contacted GreenTop Heating and they sent an Estimator, Andres, to our house the same day. Andres was personable and professional, on-time, and was able to give us a quote before he left.

On install day two technicians, Vovochik and Igor, performed the work. We have recently been remodeling and upgrading parts of our home, and working with GreenTop's technicians was night and day different than other contractors. Their work was flawless, they were in and out, and everyone was super professional.

Finally, I mistakingly thought that I had ordered a specific smart thermostat (a Nest), that was not compatible with the heating/cooling unit. Andres, Vovochik, and Igor bent over backwards to make sure I was happy with my install, even though the mistake was mine, not theirs. Truly superior customer service, which is so rare these days. I cannot say enough good things about this company!

GreenTop did a great job installing AC for us! They were prompt, fast, clean and the exterior components of the installation looked very good which was particularly important to us. Communication was fantastic from beginning to permit completion and I would gladly work with them again.

Edited: Unfortunately, we had a lot of miscommunications with GreenTop about scheduling and about what the actual problem was with our heater. We made an appointment weeks in advance, but then they cancelled the appointment last minute offering us the next available time an additional several weeks away. Then someone actually ended up surprising us and coming to our house on the planned day, despite having cancelled. Their supposed repair unfortunately only fixed our heater for a few days. Fortunately, they did provide us a full refund for the ineffective fix.

We hired GreenTop to install a heat pump and to replace an old furnace. They did a stellar job and even lowered the project cost at the end because a part of the job was easier than they expected. Honest, fair, and very hard working. I highly recommend them.

Our heat pump was malfunctioning so Vlad did a complimentary diagnostics check for us. He was efficient, professional, and fixed our issue pretty quickly! They even gave a quote for a replacement unit since we have an older unit. Would highly recommend this company, especially for diagnostics.

Green Top Heating & Cooling was one of several companies that I had contacted for estimates on a Mini Split ductless heating system. Ruslan B. (the owner) arrived and did a walk through and suggested what would be the most beneficial for my home. I was given a detailed estimate which outlined exactly what you were purchasing (equipment, model number, etc.) on the same day. There was no up sell, just plain honest answers which was greatly appreciated. Their pricing was competitive; however Green Top Heating & Cooling was my choice based on integrity.

Ruslan, Vova and Roma arrived on time and did a phenomenal job installing a Mitsubishi 2 Zone mini split ductless system. The team worked so well together and took great pride in their work. They ensured that my bamboo floors were protected and anything else that was nearby and cleaned up all the areas they worked in. From start to finish, the installation was completed in about six hours. Couldn't have asked for a more professional and knowledgeable team of installers.

Ruslan explained how to use the system and answered any questions that I had until I was satisfied. I am enjoying my system and wished I installed this a long time ago.

The office staff Coco, Julia and Olga were wonderful to work with. I would highly recommend Green Top Heating & Cooling and would do business with them again.

Pretty amazing experience using GreenTop Heating. I had four separate bids from reputable companies. GreenTop was the last one to bid for the work. Not only was it the fairest bid, but the equipment they were going to install was more efficient (4 ton instead of 3 ton; 21 SEER instead of 16 SEER). Was able to quote my installation and install the very next day! One of my other bids said they couldn't fit me in for 4 months. I ended up having a new Furnace, Heat Pump and a Tankless water heater installed. The team took several visits to get all of the work done. Had three separate crews out at my house and each team was professional, courteous and did fantastic work. Best money I have ever spent. Heat pump was installed during a 93 degree day. The team worked through the heat all day long. I was enjoying a cool house by the next day. Roman, Alex and Vladimir installed my furnace and heat pump. Adrian and Andreas installed my tankless water heater.

Totally impressed. Highly highly recommend GreenTop. Ruslan and his team did an amazing job installing our mini splits. I called 5 other HVAC companies, GreenTop had the most competitive pricing and unlike the other companies was able to give me a firm project start date. From the first time I called GreenTop to finished installation was less than 3 weeks, all of the equipment was on hand, and they installed right away. I couldn’t be happier with the decision to go with GreenTop.

Update: 2 months later I asked that they come move a drain away from a window and they responded right away and took care of it. Coco and Ruslan are awesome!!!

They did a nice clean install. Responsive to texts and easy to work with. Would be happy to recommend them.