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GreenTop Heating Reviews - 55

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael B

Greentop recently completed a complex job for us and I feel I must leave this review to help anyone else who's deciding whether to hire them for something complicated. They did a fabulous job and we are very pleased.

In 2010, we gut renovated our home but left the oil furnace in place at the time. This year we finally got around to replacing it with a heat pump, motivated by the hot summers we've been having, the new Seattle heating oil tax, and to be more green/efficient. So, the scope of the job was to replace the oil furnace with a 36k BTU Mitsubishi air handler and 36k Mitsubishi Hyperheat heat pump (using our existing ductwork), to add floor ducting from our addition's crawl space with a Mitsubishi ducted air handler, and adding a Mitsubishi 9k MSZ-FS09 wall mini split to another room. The latter two systems share a second heat pump, 24k Mitsubishi Hyperheat. Three different types of systems, working within finished rooms, running electrical and refrigerant lines from literally one side of the house to the other. Adding to the complexity, the exterior of our house has some architecture that makes running the line set raceway challenging, at least to do it most discreetly.

There were other guys on our job who I'm sure did good work, but to me Alex and Volodymyr were the most visible and the stars of our job. The electricians who I believe were subs were also excellent. Alex was on the job all 4 days, making our air handler and mechanical room functional and tidy. He worked tirelessly in the crawlspace running back and forth to locate floor vent placement. It took several workers to get the line set around the bend from the mechanical room and up into a finished ceiling, but they did it, and now we only have to slightly extend a soffit to enclose the lines. And Volodymyr was a wizard with the line set raceway from the second story wall unit, following my diagram to a T. And he also did a super tidy and impressive job placing the two heat pumps in our side yard (see photos), and nailed the placement of the wall unit, where we have unusual cladding on the exterior.

The electrical inspector said everything looked great, as did the mechanical inspector. Greentop only had to come back and add some sealant to the plenum box, which they did immediately, within a couple of hours of calling.

Greentop had all the best Mitsubishi equipment we asked for, and they had it on hand in their warehouse. They covered the finished floors where they worked, and took off their shoes when they came upstairs. Our dogs loved them. :) They were super professional in their work with the air handler drain pan, auto shut off, tying both the air handler and our existing HRV drip line into a new condensate pump, using Honeywell box filters and more. Not necessarily itemized in our estimate, but you can tell they want to do things the right way and did not skimp.

We've already used both heating and cooling and they systems work perfectly. We highly recommend Greentop!

Frederick Neal

I had a high efficiency furnace installed today (3-6-23). The installation went smoothly and the technicians did a great job. Highly appreciated their expertise and customer service. It is obvious they have complete control over everything encountered with my furnace replacement with lots of attention to detail and TLC. Price was acceptable, I highly recommend GreenTop Heating and Cooling. (Photo 1 - old Furnace, Photo 2 - new Furnace)

Christine & Mark

We had a heat-pump installed by GreenTop Heating in May of this year. Prior to selecting GreenTop, we requested bids from 3 other residential HVAC companies. By far, GreenTop had THE BEST equipment (BOSCH), value, and their estimator, Andres, was truly the deciding factor. His energetic, enthusiastic, and professional personality, and level of detail discussing the bid and the install process set GreenTop above the others. I likely would have decided to use GreenTop even if their overall value was less than the others, just based on his personality. When Adrian and Alex arrived to complete the install, I knew that I had made the right decision. They were also both energetic, professional, and had excellent attention to detail. It's apparent that GreenTop's employees truly enjoy working there and share in representing the company well. I'm very happy that we chose GreenTop for our install, and would HIGHLY recommend them!

Jeffrey Clemens

Greentop Installed a heatpump system in my house last winter. The installation was fast and very professional. They were able to route the cooling/heating lines on the exterior of my house in a very neat an clean manner.

I've recommended them to all of my friends looking for AC/heating work

Peter Caron

GreenTop did a great job installing a ductless heatpump AC system in my house. They responded quickly to my initial inquiry and gave me a proposal for a complete system with all permitting at a very reasonable price. The installers showed up on time and did a great job installing and cleaning up afterwards. I highly recommend GreenTop.

Michelle Hippe

I wanted a ductless mini split heat pump system for our upstairs bedrooms, which become sweltering in the summer. Another company would only quote us on a full furnace replacement. Vlad from Green Top did not try to upsell, just took a look and sent me the quote. Coco was very responsive and easy to communicate with. Price was in line with my expectations. I was able to get the install scheduled sooner than expected (a little over a month out). Adrian & Andres we're very skilled, efficient, and did a great install job. Igor figured out a runway for the electrical that was a bit tricky, but no damage to the drywall. Start to finish, only 1.5 days. We are very pleased with the entire process, and with our new heat pump!

Jerry

My old heat pump quit working on November 5. This is the worst time as we have been having consecutive cold days. My wife and I were lucky to have a mini split in one of the bedrooms.

I made my first contact to Greentop on November 9, received a same day reply with a site visit firmed up for the 10th, received an estimate in the evening of the 10th, firmed up the installation for the 12th and had a working Bosch condenser along with my existing air handler by the end of the day.

The team has a streamlined and highly efficient process which allows me to minimize my suffering during these cold days. Greentop did not take advantage of my hardship and gave me a very reasonable price. The team was professional and paid attention to all details including moving equipment in and out through a difficult or not properly maintained sidewalk area.

Bophakun Phorn

After getting 4 quotes from different companies. One of the companies is GreenTop, scheduled today and came the next day, very quick responses. Andres, estimator from GreenTop gave me the best price , overall package (maintenance plan, warranty, etc.). Some companies were trying adjusting the price to reach Greentop quote. But, it’s too late. I already chose GreenTop.
The entire team was great! The team was friendly, polite, professional, helpful with explanations. Ernesto and Hena, technicians did an outstanding job replacing furnace oil system to a new heat pump system, effectively wiring underground crawl space. They were here before 0830Am and working nonstop until 0630pm. Din, electrician is highly responsible, fast, professional, and effective. He did for my job but never charged me more. Thanks again Andres, Ernesto, Hena and Din. And I highly recommend everyone to have services from GreenTop.

Mark Hubenthal

I had a new gas furnace and a heat pump installed, along with a new thermostat. Adrian and Andre (I believe) were professional and friendly and worked very hard to get everything done in a day. I also appreciated how they were able to run a thermostat cable through the wall next to the furnace room to install a new thermostat without having to tear into the drywall at all. I would highly recommend GreenTop for HVAC work since they do high quality work and have very reasonable prices ($10k+ cheaper than Seatown or Greenwood Heating on this particular job).

Andrew Mast

Had a complex job in a tight space with a bunch of new rectangular duct work on an old house. Greentop was one of the few contractors willing to even do this kind of work. So many other companies don't have crew with the skills needed. Greentop does.

Their crew did a fantastic job. Everything was high quality and professionally put together. The electrical, duct work and communication were all there and they showed up to the job on time.

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