Always very quick to arrive and polite. Explains things in a easy to understand manner and doesn't try to sell you things you don't need. Easy to get to an actual person on the phone.
Aire Serv of Spokane has taken care of my HVAC system maintenance for several years now. They are professional, kind, and affordable. I feel confident throughout the winter each year that my system is working great.
Everyone was very professional and confident. The price was very reasonable. Easy to deal with and left me feeling good about selecting them for this project. Definitely recommend.
Very professional and knowledgeable. I appreciated how he walked through everything with me, gave me my options and walked me through any actions I need to perform.
August 17th a technician came out to service a brand new mini split ac I have that was not cooling.
The technician told me the condenser was not working that there was no power to the condenser and that The electrician who installed it did not do any of the work to code. (Honestly what is it about techs who all say this about each other?) I called my electrician who has been licensed and working as electrician for over 40 years. He flipped the breakers and “Miracle!” Condenser starts working. He felt so bad for me he did not charge me for coming out.
I still need to get the pressure read on my lines so I called hoping they would come out and make it right. I told them about the breakers. I was told a manager would call me. No call back, I called several times with the same response. Finally i called again and Eric the manager said he was busy and started quickly yelling at me that the electrical was all not to code and illegal, and that they were going to report him. i said honestly, it was a young tech, he didnt flip the breakers and I was merely hoping they were going to come out and make it right. He kept yelling and that was the end of the conversation since he Would not stop yelling.
I called air serve because my furnace was making noises and sometimes would have this burning type smell. Had a fella come out, he did a very thorough check on my furnace and discovered what the issue was. They had to order the part and once it came in about four or five days later, the fella came back and install the new part and now it purrs like a kitten. They were professional, responsive, on time, and very nice to deal with. Will definitely hire again.
Very expensive. What was supposed to be a basic service call quickly evolved into a 1900 repair. Not to mention I was told that the gas exchange and motherboard only failed when the tech replaced the $200 ignition part. Definitely am questioning whether any of this was legit. Also sad that the respondent is so disgracefully offended by business criticism. That says a lot.
Deanna Nelson
Always very quick to arrive and polite. Explains things in a easy to understand manner and doesn't try to sell you things you don't need. Easy to get to an actual person on the phone.
Katherine Johnson
Aire Serv of Spokane has taken care of my HVAC system maintenance for several years now. They are professional, kind, and affordable. I feel confident throughout the winter each year that my system is working great.
Matt Anderson
Best experience I have had with a service in a long time.
Knowledgeable , professional and value for my time.
Very much appreciated the help.
Ben Meharg
Martin was extremely professional and knowledgeable and I will use this company for all my HVAC needs in the future.
Randall Stevenson
Everyone was very professional and confident. The price was very reasonable. Easy to deal with and left me feeling good about selecting them for this project. Definitely recommend.
trayci ballin
Very professional and knowledgeable. I appreciated how he walked through everything with me, gave me my options and walked me through any actions I need to perform.
Racham Perez
August 17th a technician came out to service a brand new mini split ac I have that was not cooling.
The technician told me the condenser was not working that there was no power to the condenser and that The electrician who installed it did not do any of the work to code. (Honestly what is it about techs who all say this about each other?)
I called my electrician who has been licensed and working as electrician for over 40 years. He flipped the breakers and “Miracle!” Condenser starts working. He felt so bad for me he did not charge me for coming out.
I still need to get the pressure read on my lines so I called hoping they would come out and make it right. I told them about the breakers. I was told a manager would call me. No call back, I called several times with the same response. Finally i called again and Eric the manager said he was busy and started quickly yelling at me that the electrical was all not to code and illegal, and that they were going to report him. i said honestly, it was a young tech, he didnt flip the breakers and I was merely hoping they were going to come out and make it right. He kept yelling and that was the end of the conversation since he
Would not stop yelling.
Kimberly Jacovino
I called air serve because my furnace was making noises and sometimes would have this burning type smell. Had a fella come out, he did a very thorough check on my furnace and discovered what the issue was. They had to order the part and once it came in about four or five days later, the fella came back and install the new part and now it purrs like a kitten. They were professional, responsive, on time, and very nice to deal with. Will definitely hire again.
tyler kondelik
Very expensive. What was supposed to be a basic service call quickly evolved into a 1900 repair. Not to mention I was told that the gas exchange and motherboard only failed when the tech replaced the $200 ignition part. Definitely am questioning whether any of this was legit. Also sad that the respondent is so disgracefully offended by business criticism. That says a lot.
Jen Nicks
Got our AC up and running again! Very helpful and excellent at explaining everything.