Mainstream Electric, Heating, Cooling, & Plumbing

Anthony was great. Arrived on time. Made suggestions on work that needed to be done in order to keep furnace in top running condition. He came in and quickly got to work! Couldn't be happier.

Steve was fantastic! He was professional but friendly. He gave us a full check and a fair price for the repairs that we chose to have done.

Brent and Ryan arrived at my home only a couple of hours after I called Mainstream. They completed all of my plumbing and installation needs with efficiency knowledge, and integrity. Not only did they perform the work excellently, they were polite and respectful as well. They made the need for a plumber a pleasant experience!

Once my service call was seen as an emergency, due to no heat in my house in sub-zero weather, Mainstream Electric was very prompt getting the technicians to my home. Technicians were very professional and, via good detective work, located and fixed the problem to my furnace. The office followed up on the call to verify everything was working. Overall, excellent service.

Jason came out and looked at my electrical situation briefly; gave clear and understandable advice about existing issues and scheduled service for me. A pleasant, intelligent and experienced electrician, Jason is top level.

Kieran, my technician, who is friendly, respectful, and professional. He cleaned up after himself. In addition, he gave me future care instructions to continue taking care of my pipes.

Mainstream wanted to charge me over $700 to replace a gas control valve on my water heater that I already have the part for. I called on them to do the work only because I don't have time to do it myself and because I had a good experience with them in the past. Didn't expect it to be that much to replace a valve. For $700 I'll make time to change out the valve myself. I paid the $80 they charged to tell me it would be $700. Too bad they couldn't have told me it would be that much when I called. Otherwise I could have saved $80. Mainstream didn't make me smile today!!

02/08/2023- Got a call from Krystal at Mainstream and she wanted to know what they could do to make me happy. I told her that I felt the price to do the work was too high and that if I would have known it was going to be that high, I would not have had them come out. She said she would see what she could do to reach a price point that would be more suitable for me and if she couldn't, she will refund the $80 service call fee from the day before. After a few minutes she got back with me and said she could lower the cost by a couple hundred dollars. It was still more than I was willing to pay so she promptly said she will refund the service call fee. Bottom line, Mainstream stream is a reputable company that will go out of their way to make their customers happy. They stay true to their motto by making you smile. Krystal made me smile even after a not so positive experience. I will definitely use them again for any other needs that may arise " but I will try to find out what is will cost first", lol. Keep up the good work Mainstream!!!

They did a fantastic job putting our sewer pipe in and removing the cause, extremely polite and very knowledgeable and they were done in 3 days so YAY! Thank you Mainstream workers!!!!!!!!

First time I used Mainstream and I was very satisfied. Zach was a very nice, polite man and made me understand how furnaces work. He was able to answer all my questions in a professional way. Thank you Zach

Excellent communication processes- phone, text & email. Same day service, no charge to drive around the lake to our home; & clean up behind themselves. They cover plumbing. Electrical, HVAC, water heaters… they took care of all we needed. Free follow up and check up/ services.