Search

Randy's Heating Reviews - 51

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Li Li

We woke up to a cold house, and I saw the high ratings that Randy had received and gave him a call. He had a busy day, but worked us in during normal working hours. It turns out that our blower motor had blown, and replaced it the same afternoon. All pricing was upfront, and we now have heat blowing through our vents.
I would recommend Randy's Heating to anyone who asks.

Cindy T

Randy’s is exceptional in both price and customer service, bar none! My 30-year-old heat pump system failed a few months ago and when I contacted Randy’s, I could not believe how quickly they responded. Within a day, I had a quote that was not only reasonable, but much less than others. Scheduling went very quickly unlike others I called who couldn’t even do a quote for over a month out, much less the job itself. The system has been installed now for 2 months, and today I was concerned there may be an issue as my power bill had spiked. As it turns out, nothing to do with the unit but here’s the thing – I called them at around 2:45pm on a Friday (today)and they had a tech at my house by 4pm to diagnose. Needless to say, I was blown away and found out that Randy himself took on a couple of calls so the tech could get here. Wow, just WOW! These guys deliver and from Randy, to Ian, to Kyle, and to Shawn who all participated in the process of my system replacement, I thank you all so very much!

Josh Davies

I contacted Randy's Heating through Nest Pro support to try to install a Nest thermostat for my Trane furnace and within minutes he gave me a call. Randy diagnosed within seconds that the Nest was not compatible with my current system. He then told me that he had a thermostat in stock with everything i wanted, same price and it can be controlled by my phone through an app. Randy is very honest, He had a opportunity to take advantage of me and he didn't. He cares about his customers and the work he does. I would recommend Randy's Heating to anyone.

Me

I cannot recommend Randy's Heating enough!

About our story. Our heating went out a couple of weeks back. We contacted another heating company to fix it and were told it could not be fixed and we needed a new unit. We were charged by this other company a diagnostic fee (understandable) and a travel fee (cause evidently people can travel with their furnaces?!?). We were told it would be a min of 5k just for the new furnace.

Due to the fees I contacted a Facebook group for advice and Randy himself sent me a message saying he could come out the next day and look at it. Sadly, our furnace was a lost cost and Randy actually sat down with us and explained and showed us why along with our options. Then gave us recommendations on replacements and why he chose the furnaces he did for quote for much less than his competitor. By the end of his visit we felt like we had a new family member and confident in our options. Said he could install in a week.

A couple of days later I wake up with crazy hair and my robe taking my dog out to find them pulling in our driveway! Surprise! They had a opening and at long last we would have heat! The install was fast and efficient and everything about our new heat system was explained to us in a very patient and thorough manner. I would, and have to friends, highly recommend Randy to anyone and everyone. You can tell he cares and you aren't just a invoice to him and he has integrity and takes great pride in his work and it shows. Thanks again!

Megan Fain

Randy’s heating was great for us! We’re in the process of selling our house and needed an HVAC company to service our heat pump and furnace. I called and left a message and he returned my call and got someone out promptly to take care of it! Highly recommend!! Thanks so much!

Elen Sia

If you want a 100% authentic, dedicated, efficient, honest, personable and reliable HVAC contractor, Randy's Heating is it. For real. You do not need to look further or shop around.

Randy's Heating came highly recommended by the husband's colleagues after our decades-old water heater finally croaked in May. When the husband called to schedule an estimate, Randy himself answered. Upon hearing the husband mention "there's a puddle on the floor," Randy came over THAT VERY DAY to install a brand new water heater within a couple of hours. He also cleaned up after the job and did not leave anything behind.

We were so impressed with Randy's workmanship that we asked him to return a month later to install a new heat pump. Randy and his crew did a great job over two days. The old heat pump was removed cleanly before the new one was installed. Every step of the installation was done well and with great attention to detail. Randy took the time to walk us through the Nest thermostat settings. He also provided all the paperwork we'd need to submit for the PSE rebate process.

A couple hours ago, the husband spied a small leak from the PVC pipe of the air handler. He took a couple of pictures and texted them to Randy. To our surprise, Randy came over in less than 30 minutes to fix the problem. Holy wow!

Seriously, hire Randy and his crew for all your HVAC needs. You will not be disappointed! He truly cares about his customers and the quality of his work.

Jake Hojnowski

Randy and his team installed my ductless heat pump about 2 months ago. I cant really say enough good stuff about him. I called about 5 different places around bremerton before I found Randy. He was the most polite, helpful, understanding and cool by far. The best part was he had by FAR the best prices. Each other place I called wanted to charge $1,500 or more than he did and they were rude about it. I will be calling Randy for anything I need and recommend him to anyone i know. You can pick any other company in the area, but I promise you are shooting yourself in the foot if you dont pick Randy. Thanks again Randy for the awesome work!!!

Wendy Lougheed

Randy's Heating installed my Nest Thermostat and did a fantastic job. He had to run wire to get it done so was more complicated than most. He stayed and made sure it was all set up and working properly before he left. Highly recommend.

Alan Kritzer

Randy and his team recently replaced our old furnace and added air conditioning to our 25-year-old house. It was a long, complicated two-day job, made more difficult by the fact that when the house was originally built nobody thought about leaving proper space to add air conditioning. One of the companies I called for an estimate on the job said that everything would have to be ripped out and re-routed at a huge cost. Randy spent well over an hour at our house carefully studying the situation and came up with practical solutions at a reasonable cost. It was a difficult install, but they did an excellent job and all the guys involved were very nice to work with. Randy is friendly, honest and upfront about everything. And he stands behind his work with a great warranty. If you're in need of HVAC work, you should definitely give Randy a call.

Steev 707

When we needed a new furnace, we called Randy’s. They came out with a bunch of guys and coordinated with another guy to have the electrical hooked up so we could also get A/C. They did a great job despite having some frustrations with the city for permits.

Fast forward 3 years later and the furnace stopped kicking out heat in the middle of the cold weather season (December). I couldn’t fix it in my own and I called them after their working hours. Was going to call them in the morning but instead they showed up at my door early in the morning prepared to fix the issue. I am blown away about this and very thankful for this business. I have a 4-year old and we fought through the cold one night. Thankfully we don’t have to do it again tonight!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload