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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

YES! Air Conditioning, Heating, Plumbing, and Electric Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
L.J. Nielsen

Simply amazing. We recently moved from Washington and were looking for a whole home humidifier solution. After searching around, Absolute air was by far the most easy to work with over the phone and through their other communication channels (texting, appointment setting, etc), was very reliable in their communication and appointments, and even went above and beyond to try and expedite and give me a better service than promised. On Halloween morning, they had promised to get back to me later in the day but when they called I unfortunately was busy. By the time I could talk to them, it was practically time to go trick or treating so I decided to follow up the next day. To my surprise, absolute air called me again that evening in an attempt to close the loop and follow up on a promise to call me back and give me a quote. I felt bad because it was Halloween, but I was impressed with their commitment to follow through. We set up another appointment to do an in person walk through a few days later. A day before our appoint, they again called and said they were wrapping a job earlier in the evening than they anticipated and would be able to come a day early if that worked for me. Again, evidence of going above and beyond. We set the final appointment for install, and the technician showed up on time, but actually brought someone else along to help and they were in and out in an hour.

I’m certain that any competitor could do the same exact job that was done on my house. But Absolute Air did so much right in the small details ranging in everything from the website design, the ease of communication, their follow through, their subject matter knowledge, the text messaging and appointment system to confirm appointments and let you know who your technicians are, to the actual service itself….. it all added up into one amazing experience that I frankly have not had with a local buisness anywhere. Ever.

Strongly recommend for anyone looking for HVAC services.

Mark Edwards

Jensen and Justin were the best!!! So helpful and kind! They went above and beyond!!! Thanks so very much!!!

Ron Hayes

Dennis was super knowledgeable and very thorough in his inspection and showing me what he was finding. He was very professional and personable.

Jason Andrus

Jensen answered every question I asked. He went above and beyond to solve our problem. Completely satisfied and will do business again!

Carrie Reed

Absolute Air serviced both of my units on the same visit and the technician thought there was some preventative steps that should be taken, which concerned me because the units are fairly new. When I expressed my disappointment, I got a call and an additional follow up call from one of the general managers to explain things and to be sure I felt satisfied with the resolution. They are an outstanding company in value and customer service, I really appreciate their conscientious efforts to ensure a quality experience for the customer.

Joshua Wright

Clark was extremely friendly and knowledgeable. He went straight to work with a smile and told me exactly what was in need of service. No unwanted sales tactics involved. I will be working with Absolute Air again.

bradley chappell

These folks came over on a Sunday morning within an hour of us calling and were able to get our furnace back up and running after an evening of 50° temperatures inside the house. We are grateful. They were professional, on time, and thorough.

Jess Cone

Did a good job. Luke, the technician took the time to explain what was going on. Up front pricing.

Emily Westphal

Our salesmen and technicians were amazing. Our Tech kept me up to date as to what was going on and the progress was being made. Our utility closet is tiny, so they had to take extra time to make sure the new system fit and operated without issue. I am so so very happy with their service!! Genuinely, the price and the service has been the best we have ever received!!
Thank you to the team!!

Matt Laurendeau

I wasn't home. My wife met with them as they did a tune up on our furnace and AC. I think the technician was nice enough and professional and knowledgeable but when I saw the list of expensive repairs he was suggesting and calling them urgent, it
made me question if they are just trying to drum up more business. The furnace and AC are only 3 years old, there is no way that we should have that many urgent items. Maybe he is right, but it left me wondering if they were being truthful. They wanted a review right now, so here it is, I definitely need to get a second opinion.

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