Willard Air Conditioning & Plumbing

We've used this company several times and have always been happy! Our service tech, Eric Hilton, was professional and took the time to explain everything to us. He even helped us sort out financing over the phone on his day off. We really appreciated it, and will continue to use Direct Service Company!

They have reliable employees whom are punctual and polite. Thank you Jonathan and Braden

David Rafael and Levi did a great job cleaning out ducts and grills today 👍🏾

Matt came did and did a great job. Great customer service.

Service man explained everything about drip pan problem and left it to me about what to do’s about it. No pressure. He very efficient in his work and courteous. He’s a keeper!

David Rafael did an amazing job clearing our drains and stopping our leak in this very hot weather! Please give him a raise!!

Eric has worked with us multiple times. He's knowledgeable, friendly and always takes great care of us!

AC stopped working late in evening. Called next day at 8am and was given a time slot of 11-1. Eric arrived at 11am and luckily it was just a bad thermostat. Eric was great! Very professional and knowledgeable! Super nice! Great customer service and communication from the office and Eric! Thank you!

The company was timely, and the technician, Volley, was exceptional.
Although, I ultimately went with another contractor who had a lower price.

Conner was very helpful and did not overcharge for the solution. I will definitely call him again!