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    Pratt Pro Heating & Air Reviews - 81

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Nathan Crouse

    I've had Johnathan come out a couple times now to do a maintenance check on my HVAC after I bought my house and then a check when it wasn't cooling. He has been prompt and knowledgeable. He will continue to be my go-to guy for AC and heat issues going forward.

    Andrew Enoch

    Mr Pratt is very knowledgeable and very practical. He's not going to try to upsell you anything. He's honest about what equipment will cost you over it's expected lifetime. He'll teach you a few things about your system of you want to learn. I'd absolutely recommended him to anyone.

    Nader Famili

    We are very happy with the service we received from Pratt pro. The work was professions, on time, with a great price. I highly recommend Pratt Pro to anyone who needs AC and heating services

    Heather Parker

    Jonathan was absolutely wonderful! Professional, kind, and very thorough. You can tell he takes great pride in his work! He got out in this horrible weather to take a second look at our heating unit after the first technician from another company said he couldn't fix it today and left saying he would check back tomorrow. Jonathan showed up quickly and assessed the situation and was able to replace the parts and get us back and running in about an hour. Out family is so grateful for him!

    Joan Wright

    My AC went out and got a referral from company to call 📞 Jonathan. He came right away and got my AC working. He was very professional and courteous. I am going to use him again and recommend him to my family and friends. His pricing was not bad. Jonathan was awesome.

    chantal fabish

    My AC went out and I thought I would be stuck in the heat for days. Luckily I was squeezed in and seen same day. He was extremely knowledgeable and had me fixed up quickly. Thank you again Pratt Pro Heating & Air!!! I will use you every time!

    Elena Bottino

    Repaired my a/c unit until it really wasn’t worth repairing any longer. Then Jonathan replaced my unit inside and out. I couldn’t be happier with new unit he installed. He did a fantastic job. I would highly recommend this company!! Prat air is a great company that cares about you and works very quickly to get your air conditioning fixed !

    Mike Wright

    A lot of companies get 5* reviews because they showed up on time and fixed the problem. I'm giving Jonathan Pratt the 5* for that and more. We had a simple compressor that was giving us problems. Others missed the diagnosis. Others were going to charge us over $100 in service fees just to show up next week. Turns out the part was under warranty but a lot of companies ignore warranty work because there isn't a lot of money in it. Most offered to upsell us a new unit and coil. One company offered to switch our warranty part out but were $500 more expensive than Jonathan. He took the time to listen to our situation and explain our options in a way that helped me understand the full picture. He was honest, fast, and worked with us in a way that built trust. Above and beyond. Thank you sir for the help.

    Veronica

    Highly recommend. Great work at great prices. Customer for life.

    Andres Bentley

    Pratt Pro LLC has great customer service and genuine willingness to work within the scope of work that needed done. Other Air Conditioning companies use high pressure sale/high price tactics to try to take advantage of people, not them. Very happy with work that was done and will recommend to anyone that asks. Thanks

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