Airesmith Inc

They're either completely dishonest or technically inept. Either way, I'll never use them again. I called them based on their high recommendations from the universal city Facebook page. My downstairs HVAC unit was inoperable. The tech arrived and initially diagnosed a short and blown fuse in the blower. He allegedly changed the fuse (at a price of $200) and then proceeded to tell me that my circuit board on the outside unit is blown. But not to worry, they can replace it for the low price of $600+ along with a $71 part acquisition fee (for a part that's covered under warranty?), and that the blown board might not be the only thing wrong; I might need a new thermostat (at a cost of $300!), along with other uncertainties. The tech didn't instill any degree of confidence in me. I also observed him seemingly staring off into space while at his van multiple times. Anyhow, I tentatively agreed to them pursuing the blown board because, what do I know? I later called a friend who knows HVAC stuff. He was able to obtain a new board and install it, so I tell Airesmith to stand down. My friend arrives with the new board, only to tell me the board in question is completely fine. Not "blown" in the slightest. I ultimately went with an entirely different company to solve the problem because my friend didn't have time to diagnose (but he did recommend a trusted company who did earn my trust at a reasonable price). The ultimate fix had nothing to do with the board or the outside unit, and was relatively simple. So, I paid $200 to learn that I'll never use Airesmith ever again. They might have some technicians who are good, but they sure burned a bridge with me. Oh, and now I have a spare board... hooray!

I have used Airesmithe since 2004 and have NEVER had one problem with any service they have done. 95% was routine servicing, but when I have needed them they come to the house the same day. Most of these trips are for easily fixed issues. Their twice a year servicing is worth every penny. They don't have a hundred trucks running around the city upselling you. If they recommend something to help your system it is a sound move. Their company is run to perfection thanks to owner John Smith. He hires technicians who know their job in part because he has his pulse on the entire operation. The gals in the office who answer the phone are the best. See you next week for a duct cleaning.

Highly recommend:

They are awesome! If you live in the Converse, TX area I highly recommend them. I was comfortable the whole time, they cleaned any mess that was made, and they made sure I was aware of the good, the bad, and the ugly.

Chris did a great job! Couldnt have been nicer!

Forget about the local big name servicers that have commercials on TV! I have been going down that road for the past 19 years and they were all mediocre at best, always trying to upsell me on something "recommended," costing hundreds of dollars. I decided to try a different company and turned to Airesmith. I couldnt be happier! The technicians are very professional, courteous, and thorough. Their work is top notch and the pricing is the best I have ever come across. I am a licensed Realtor and Airesmith is now the ONLY company I will recommend to all of my clients for their heating and cooling needs.

Air smith installed my heating & cooling system 6 years ago & I have followed up with their yearly maintenance program. They are very thorough and ha e had the same technicians season after season.. they explain what they are doing and offer valid suggestions for possible thermostat upgrades & duct work
Cleaning . I will never switch companies!

Airesmith has installed two new units in my home and has provided maintenance services for about ten years. The installations were completed on time, with minimal disruption and clean' Service has been timely with quality workmanship. I am loyal to them as long as the good service continues.

Ovie ALWAYS goes above & beyond to provide EXCELLENT service !!!

Best ac company in San Antonio. Reliable experts with ac. Casey, tech, the best. Comes to house on time with call ahead. Dressed in perfect uniform and does not upsell service. Explains ways to optimize operations - filters. Duct cleaning pros/cons. Effectiveness of UV system. Owner John Smith manages a great business. On a visit today 7/31/2019 he diagnosed a capacitor that was quite old and was showing reduced reading. Changed it thus having a separate call in the near future to replace. If you are on their service contract, you receive10% discount on parts and service.
Jack

The technician was on time and very knowledgeable. He made sure everything was working properly and told me what may be needed in the future.