Airesmith Inc

7/6/23--WORST TIME FOR A/C problems--the companies are extremely busy. A/C drain line was clogged (wet carpet was the telltale sign). After trying to get the water to drain ourselves, nothing worked. Husband called Airesmith to see if they could send someone out. He was told someone would call back. I called them after a long while to see if they would be able to send someone out or if I needed to look for someone else. I explained to Shannon our situation, we are both in our 70's and cannot be without a/c. She was very understanding and said she would see what she could do. Within 15 minutes she called back and said she would send out a tech but it could take a couple of hours. She suggested we turn off system to prevent further damage, but house gets too hot, so we did some rigging to keep water from overflowing. It took maybe about 1 hour for the tech Chris to arrive. He took care of the problem and was done in less than 1 hour.
Overall, we are very grateful and even signed up for maintenance plan.
Shannon was nice and understanding. Chris was also very nice, professional, and did an awesome job. Thank you Shannon, John, and Chris.

We’ve been using this company for years to have our AC checked & maintained twice a year. They give you a 5 HOUR window of when they’ll arrive and will call ONLY ONCE in that 5 HOUR window when they’re on their way. If you aren’t by your phone the minute they call they CANCEL YOUR APPT and move on to the next.
We rescheduled our day for them to be here and waited 3 hours for their call, I happened to run outside for 2 minutes and missed their call so now our appt is CANCELED!!
The owner John Smith called and admitted that’s how they do business and was not willing to accommodate whatsoever saying we’d have to reschedule to another day. When I told him that wasn’t very professional HE TOLD ME TO FIND ANOTHER COMPANY!!! He obviously doesn’t care about taking care of his loyal clients. BIG MISTAKE!! Definitely will not do business with this company again!!!!

Ovie was courteous and professional!
He was thorough and explained the service he provided step by step. I recommended AireSmith to a friend, Kevin McAlpine, and he is very pleased with the service he received. I will continue to recommend you to my friends. Thank-you for giving me a sense of security regarding my AC.

TLDR; amazing company , employees with integrity, fair pricing

Our AC went out and we have a newborn. We had a horrible experience with a big box company that had emergency service so I asked local FB group for referrals for a local family owned business. Several suggested AireSmith!

I called late at night and the owner (I think) called me back that same night and was sympathetic to the situation and had a tech out the next morning. Chris came, and he could NOT have been better!!! This is a man of integrity, compassion, and knowledge. He took the time to explain how things work so I could actually understand what was going on and what he was looking for, and how he came to the conclusions he did. This man spent 2 hours doing absolutely everything he could to try to get my AC running so I could buy some time while we figure out what to do and keep my baby cool. It is rare that a technician will treat you so good.

At the end of the day we did need a new unit but the fact that he took so much of his time to try everything, was so thorough, transparent, and kind really blew me away. Chris deserves all the praise and recognition possible.

Not only that, the quote for the new AC, comparable specs to the one the big box company tried to do a hard sell on, was almost half the price…. This company values your dollar and is more than fair. He never tried to pressure me into anything, he presented all my options.

We are still deciding what route to take but I would not hesitate to use this company and I will recommend to everyone I know.

Called and service Rep came out right away. Spent a significant amount of time reviewing my 11 to 12 year old system. Was able to explain everything company was going to do. Very pleasant and knowledgeable. Gave us two different estimates and explained financing options. We decided to go with Airesmith. All staff we contacted were very pleasant and knowledgeable. Highly recommend.

It's easy to give 5 stars to Airesmith across the board. From their owners, to their helpful office staff, to their technicians who came and completed the work at our home, all were top notch. Communication was excellent from Tina and Christi in the office on scheduling and follow up of our service. Sam and Lawrence were very personable and professional as they did their work, which was completed swiftly. Dustin and Marissa, the owners, have established a great business that they are passionate and hands on about. I am a club member and highly recommend others in joining. The price is excellent for the services that are provided. Appreciate you Airesmith!

Ovie Rodriguez did an outstanding job of servicing my A/C system in prep for the summer heat. I hope he is the tech AIRESMITH sends to work on my system all of the time.
From a very satisfied customer,

M. Garcia

Airesmith has been our go to HVAC update and maintenance company for several years now. They are a family owned business and try their best to make sure their customers are always satisfied with the work performed.

We have used Airesmith for many years. We have always had good experiences with them, as we did today. The technician was very courteous and friendly. Highly recommend the company.

Chris was excellent! He is extremely knowledgeable. He took the time to look over our system, provide helpful information, and offered recommendations to better serve our hvac system. If the rating offered a 10 star option, I would give 10 stars! Thank you, AireSmith!