Aire Serv of Smith County

Justin was awesome! Professional, knowledgeable, courteous, helpful and even taught me more about my system. I'd recommend EVERY SINGLE TIME!!! Outstanding, Thank You Justin!!

Now for the third time they have saved me having to replace my system! I just need 1 more year until my daughter graduates college! Thank you guys tremendously! Josh is AMAZING!!!

This is the second time Aire Serv has come to service my 20 year old system and saved me. I have known for 4 years the system needs to be replaced and we have a remodel budgeted for next year to include new HVAC. But this year with Covid-19 and everything I knew I couldn't do it just yet. This is twice they have come in and got my system running better than any 20 year old system should run at a very reasonable cost. The technicians have ALWAYS been top-notch and on time. I know where I will get said new system and they will always have my business.

Aire Serv was great. The receptionist in the office was polite and accommodating. The tech arrived early in my time frame, which is always nice. He was polite and thorough. He made sure to give me all my options before fixing anything and their prices were very reasonable. I would definitely recommend.

We LOVE Aire Serv! We had a leak in our system and they came out same day we called AND fixed two leaks! They were 100% honest and tried to help us understand what was going on with our system. They weren't pushy about getting a new system being that ours is 24 years old. They are most definitely in this to help people not take advantage of people. We had another company in Tyler look at our system before and they didn't fix it and told us that we just needed a new system so the honesty of Aire Serv is very much appreciated. When it's time to replace our system we will only trust them to do it! I would recommend them to ANYONE! And it's family owned! Support local!

I think that this business can be trusted with any service that they need to perform for you! They came in the middle of a rainstorm and repaired my AC! Now, I have a yearly Contact and they change my filters. They furnish superior service checking the heat and AC at each visit. They provide excellent filters and the service men are in clean uniforms and
are polite and trustworthy. I have used them for 3 years and the service policy includes good prices on any parts that are needed. Gold star ⭐️ in my book.

The Tyler team went above and beyond to get our AC back online as quickly as possible. Kenny was upfront about the issue and gave us honest feedback. We then had to replace our entire system and this team once again had a whole new system installed in less than 24 hours. From service, to new systems, or for a check-up I would highly recommend using them. I noticed some of the low ratings and that does not properly reflect my experience. Sometimes you have to spend some money but when you do make sure it is the right team.

My HVAC thermostat stopped working and the unit wouldn’t come on. Josh arrived on time, listened to what I had already tried and wasted no time trying the same things. He immediately found the bad breaker, locally sourced it and replaced within an hour. We are so thankful for Aire Serv’s professionalism, responsiveness and expertise. Give them a call for any HVAC needs!

An absolute must use company! I worked for Bobby and Garrett Lynn for several years and I can tell you they are some of the most knowledgeable people in HVAC. They always had solutions for issues when other companies would tell the customer their was none and always carried the latest and best products. Bobby always provided us with constant training in the mornings to make sure we stayed above industry standards and adhered to his honest approach in running a service call so that the customer received everything they paid for and then some. You will not find a company that will work harder to provide customer satisfaction like Bobby and Garrett. Super impressed with these guys and the greater Aire Serv family the way they treat their customers and employees!

Aire Serv came to our house and business today for the first time. We found out about them at the Home Show and I can tell you it was the best decision that we have made. For the first time in 20 years of having service contract work done on our A/C, we had a technician that took apart our A/C's and made sure they were working properly. The repairs that were needed were reasonable and we couldn't be happier. We are a customer for life!!!

My drain line backed up on my new HVAC unit Aire Serv installed last fall. I called at 2100 and they had an on-call tech out by 2200, and had cold air running before 2300. Fantastic service. Kenny, the tech, had been to my home before, knew how to diagnose the issue instantly and fixed it almost as fast. Being a thorough professional, he checked out the condenser on his way out just in case, and knocked on my door and asked if he could fix another issue that he found. I can’t recommend this company or Kenny enough.