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Prestige Heating and Air Conditioning, LLC Reviews - 81

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eve Pena

We were having issues with our air conditioning unit going in and out. After a few attempts trying to fix it ourselves it eventually died on us. I called Prestige that night, after hours, and they called me right back! I was impressed that they were willing to call me back that night and not just wait until the next day. They came out the following day and were very professional in their work and appearance. They were also wearing masks the whole time. They ended up fixing the capacitor, as well as blew out one of our lines which was clogged with trash. Doing this saved us from having future issues, so I was grateful they went the extra mile to do that! I was able to pay by card over the phone, so I really appreciated that convenience! We had a great experience with them, and I Would recommend anyone needing great customer service to call Prestige!
FIVE STARS!

Christina Blanco

I would gladly recommend Prestige to anyone looking to get A/C or Heating work done. They came out and installed three HVAC systems for my property. They followed up with any issues or questions that I had. I had contacted other companies before deciding to go with Prestige, and I am very glad that I did!

Lauren N

I was referred to Prestige Heating & A/C by my parents and I contacted them about a leak I had in my drip pan. They came out and were able to fix my issue quickly. I was very happy with their services and would definitely recommend them to others needing Heating or A/C work.

H Locricchio

I had heating issues at my home and had two other companies come out. They struggled to find what was wrong. They eventually decided it was the coils that needed to be replaced and priced me around $1300 to do that. I was not satisfied with what they found to be wrong with it, or the quote they gave me, so I called Prestige. They came right out and, although it took them an extra trip, they were able to quickly find a hidden issue in my heating unit. Once they found it, they were quick to fix it and ended up saving me a whole lot of money! I'm so grateful that I called Prestige and didn't just go with the first quote, otherwise I would still be having issues, and I'd be out a whole lot of money. I would certainly work with Prestige again if I ever had the need!

Cheryl Howard

Prestige is an all around great company to work with. Their quick response, professionalism and knowledge was refreshing. I will definitely use them in the future and refer my friends and family.

Austin Lewis

Needed to clean out my dryer vent. So I called Prestige and they came out with in a hour! Dennis was knowledgeable, and very helpful. With 30 years of owning the house, never thought to clean it. Prestige saved my house. Will be recommending them in the future. Also set up my grandparents a visit too. Thanks Dennis & Prestige for all the quality service & customer experience!

Chris Criswell

We had an AC unit that had a lot of mold and was poorly constructed introducing a lot of unwanted humidity into the home and causing other problems. Prestige came out and diagnosed the root causes of my issues, repaired them quickly and efficiently and even returned to show me how much the relative humidity had been brought down to a healthy level. The person living in the unit commented the next day that they already felt better about the air quality in their home. Brian was professional, cost-conscious, and took time to educate us on the factors that lead to a good unit that protects everyone in the home. I have used Prestige many times and they will continue to be my "go-to" for all HVAC needs.

Christina Snyder

The team at Prestige is the best in the business. We had major problems with our HVAC system, and they were patient, collaborative and got the job done. We will use nobody else for our HVAC needs - they've made loyal customers out of us!

Clint Martinson

Prestige is amazing! The builder in my house royally screwed up my air conditioning unit, major problems every few weeks with it shutting off, not working, overflowing etc. Prestige came out and looked at it diagnosed the problem and offered a few solutions to fix my problem. They were honest and did a phenomenal job. I would recommend them to everyone!!

Gabe Eid

After having a dishonest company out at our house who wanted to charge us over 5k to "fix" our system. We called several other companies for service and prestige was the most professional and had the best response time. When they arrived we were extremely impressed with the technicians knowledge and professional look. He found the actual problem with the system fixing us up quickly, efficiently, and economically. I highly recommend Prestige HVAC for your needs in the Houston area.

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