Northern Tool + Equipment

Sthil 170 chainsaw is the first product from sthil and it’s not worth buying. Seized up within 25 minutes of cutting wood and blisters between the fingers trying to start it.Give northern tools two thumbs down on the return they want to service and repair a product 3 days old instead of a new unit or upgraded unit. All and all I’d never recommend anything sthil it’s more like steal your money. Warranty, service, customer service is by far the worst I’ve dealt with for a tool that’s supposed to be top of the line. I rate them the worst for the dollar, so disappointed..I’d give a zero if I could.

Its was my first time coming to this store. There is a lot of options on tools, gardening, and etc. It's similar to Harbor Freight but with better quality items. I would definitely be coming back to this store in the future. I do give it four stars because I to be greeted as soon as you walk in. You do have to go looking for someone to get help because they won't go up and ask if you need anything.

Worst return policy in the history of business. Bought a pressure washer. First time I tried to connect it the water hose connection fell off the machine. I brought back a few hours later with my time stamped receipt and was informed I could not return the item. I had to turn it into their repair shop and they would let me know something in 2-3 weeks. What a joke. I hadn’t shopped here in years anyway. Needless to say this will be my last visit. 🤦🏻‍♂️

Great place, friendly and helpful workers, great prices and tools. Feel like I received a higher quality item by mistake and at a low price. No backs! Thanks, guys.

Stopped by here since we don't have one where I live. Prices seemed a hair high compared to lowes and home depot. Had a question about their website and workers had no clue what I should do not even a 1800 number.

Everything was nice,clean,organized and orderly. The employees were nice and helpful. It was a pleasant place and nice atmosphere in general the only issue is a lot of their prices seem to have gone up. It's barely going to be worth going there anymore it's rather sad and used to be one of my favorite things to do.

Bought a 2.5 gallon ultra fine mist disinectant sprayer. DO NOT BUY THIS ITEM. Mist even under high pressure does not spray further than 1 foot away. Had techs look at machine and they said it had a clog as was fixed. Went to pick it up and asked to see how it worked. .... it didn't Then comes the beauty...they want you to have a receipt to return it it knowing FULL WELL they have it on their point of service computers and the worst part of it is that they'll argue with you that they dont...well at least Robert did. The lady behind the counter had already told me that she could. Long story short...they will try to make it difficult to return crsppy stuff.

The staff is very nice and helpful. But sometimes when I go down there they don't have items that I'm looking for or they have run out and they're not in stock. But over all good place to come.

This store has more tools and equipment that anyone would be interested in purchasing. I'm my opinion it's better than Sears and other stores that carry this type of goods. The staff is extremely helpful and friendly. The pricing is reasonable.

I have bought several items online with NTE and they are the best of the best. Very professional.
Love doing business with them! ☺