Christianson Air Conditioning and Plumbing

I have been using Christianson plumbing for th las 15 yrs. They have always done great work. Just recently had Joshua & Tyler out for a couple of bathroom projects. The did a fantastic job and have scheduled Christianson to come next week or another plumbing project

We use these guys for our heating and plumbing. They are consistently courteous and professional. Always do great work. Always explain what they are doing and why it needs to be done. No high pressure just give you options.

Just had Paul come out to look at our AC and heater! He fixed our issues quickly, was knowledgeable, and respectful! Our house now gets warm, and everything works the way it should. Highly recommend Paul from Christansons!

I placed an emergency plumbing request over the phone almost 7 hours ago at 11AM. I have yet to get a phone call back. Nobody has shown up at my house. My ceiling in my garage is going to collapse pretty soon.

I want EXPLANATIONS ASAP!!!

From the beginning, our experience with Christianson didn't not meet any of our expectations. From poor communication regarding cost for initial testing to scheduling the work, Christianson didn't deliver. We lost an entire week due to their scheduling department and their workers not showing up before we finally gave up and hired another company.

The customer service is awful. Placed a call at 8:26 a.m. Wednesday for water leak receptionist said someone would be out shortly. After me calling back three times the tech finally showed up at 8 p.m. To inform me I had a foundation leak. The tech said due to it being a foundation leak it would be a 4-5 hour job and they would return Thursday to rerouted the pipe. I didn't hear from anyone so I called only to find out that my house didn't get put on their schedule so they scheduled me for Friday no one ever showed or contacted me so again I contact the company and find out I'm still not on the schedule finally they schedule me for Saturday at 10 a.m. I received a phone call at 9:45 a.m. Stating the tech wouldn't be able to make it because he was in an accident so she tells me he will be there tomorrow (Sunday). At 1:00 p.m. Today I contact the emergency call representative and she tells me he doesn't have the pipe so he won't be showing up today and that I should call Monday morning to be put on the schedule. If I wasn't being forced by DR Horton to use this company they would of lost my business before it even started. WORST PLUMBING COMPANY EVER. Don't waste your time, unless you don't mind this company wasting your time.

For more than 20 years I had great AC service with Christianson. But, recently, during a routine maintenance call, I was told by the service guy that there was a hairline crack in the pan under my huge AC unit in the attic. He said that it had to be replaced (about $600) or I would have major water damage. He also advised that I replace the entire unit (thousands of dollars) because the coils would be jostled in replacing the pan, which would damage the unit.
I guess the scam artist did not think I would climb into my attic to check out what he said. Being that the pan is aluminum, I found it hard to believe there was a crack. He showed me a photo of what looked like it could be a crack.
When I checked out the pan, there was no crack. There was a line of wet dust that could look like a crack in a photo. I cleaned the pan, poured Flex Seal into it and bought an electronic water leak monitoring device that sends messages to my phone. I also go into the attic once every two weeks now to check the pan for the supposed leak.
My neighbor had the same scam attempt was done to her. I don’t know if it was Christianson, or not. We live in Cibolo.

Recently had a leaked in our house. Angel from Christsons plumbing came out. He was on time, extremely polite and friendly, and professional. He talked me through everything he was doing. It was a great experience.

Matthew Rogers from Christian just serviced and inspected my HVAC system. Great job! He explained exactly what he was doing and looking at as well as why. Very professional. Very customer focused

Technicians are always on time, wear masks, are professional, honest, and very fair. I also love that they do traditional central A/C's, as well as my ductless mini-split.