AVOID AT ALL COSTS!!! This is THE WORST HVAC company in the San Antonio area. They improperly installed a air coil unit in my home in December 2015 and it never worked right. Each time I called to have them return to service the system, they never answered, and never came. The unit has leaked throughout the summer, causing me to keep the temps high though the summer. They are worthless. They hire ex-cons to do the installs, and don't do any of the work to code or any standard. They are a sham that are connected through Home Shield insurance. If you are ever recommended this outfit through your home owner's insurance, or another means, seek a 2nd opinion by all means.
Great service. Honest. Very informative. Explained to me exactly what they were doing and why they were doing it while servicing my air conditioner unit. Signed up for their routine service. Great guys!
First used Air Authority after a previous A/C firm screwed up the wiring. Just had a service performed - easy to schedule, work was on time, and very thorough.
Excellent customer service, very professional and courteous. The technician clearly explained what the issues were, what actions were required to correct, and took care of it efficiently and effectively.
The technician called me prior to coming. He was very polite and knowledgeable. Got to work right away to fixed the fun on the AC going. It was a cool experience after all. Thanks a lot.
Great service. Was in and found the problem right away. Able to find another part locally and repair the same day. Never been so happy to have my A/C back.
Miguel Sanchez
AVOID AT ALL COSTS!!! This is THE WORST HVAC company in the San Antonio area. They improperly installed a air coil unit in my home in December 2015 and it never worked right. Each time I called to have them return to service the system, they never answered, and never came. The unit has leaked throughout the summer, causing me to keep the temps high though the summer. They are worthless. They hire ex-cons to do the installs, and don't do any of the work to code or any standard. They are a sham that are connected through Home Shield insurance. If you are ever recommended this outfit through your home owner's insurance, or another means, seek a 2nd opinion by all means.
Josh M
Great service. Honest. Very informative. Explained to me exactly what they were doing and why they were doing it while servicing my air conditioner unit. Signed up for their routine service. Great guys!
john hayward
First used Air Authority after a previous A/C firm screwed up the wiring. Just had a service performed - easy to schedule, work was on time, and very thorough.
Ron Gesaman
Excellent customer service, very professional and courteous. The technician clearly explained what the issues were, what actions were required to correct, and took care of it efficiently and effectively.
lpbrayrealtor
I want to say thank you publicly for your professionalism and professionalism and quality of care working with me in this time
Shawn Kelley
2 days after “tune up” my A/C stops cooling. Had been working fine for 3 years previous to appointment with no service or maintenance. Weird, huh?
Hilary Ryan-Lucas
Always on time, always professional.
Radzma Poblete
The technician called me prior to coming. He was very polite and knowledgeable. Got to work right away to fixed the fun on the AC going. It was a cool experience after all. Thanks a lot.
Jason Meurer
Great service. Was in and found the problem right away. Able to find another part locally and repair the same day. Never been so happy to have my A/C back.
Mark Thompson
Great experience. Prompt attention, reasonable prices, friendly technicians. Didn't try to up sell on things I didn't need.
A wonderful alternative to some other "local" companies.