AC Doctors

After months of AC issues with our
insurance contractors, we called these guys and had them replace our unit about 4 years ago. We had 2 AC problems this summer (1 due to our error, 1 due to local water clogging the pipe). They not only came out within 3 hours to fix them but made sure to educate us on how to prevent issues without them coming to service more often. Super honest and knowledgeable!

I have been using AC Doctors for 2 years now & they've been great to work with. Most recently my AC wasn't working, of course the problem happens over a long holiday weekend, and they were able to immediately send out Raul. Raul was very professional & knowledgeable and quickly took care of the problem. After repairs were done they also followed up to make sure everything was ok. Aside from that, they always take the time to answer my many questions & address any concerns I have.

My AC went out on a Sunday, and I called AC Doctors and they immediately sent Raul to service my AC. Raul is super knowledgeable, and I really appreciate him telling and showing me exactly what was wrong with my AC. The AC was repaired and worked well, but it really needed to be replaced. After discussing options with Raul, I knew AC Doctors was the best team to replace my AC system.

Fast forward and the team that replaced my AC (Dennis, Chuy, Ray and Jose) were awesome! All were very professional and courteous. They answered all my questions, we had a couple laughs, and they treated my family and house like their own. I could not have asked for better customer service.

I will use AC Doctors again in the future. Raul and team, again, thank you for all you do.

Donny

John was professional and informative. He shared some tips to prolong the life of my 18 year old heat pump.

A/C doctors were able to visit on the same day I called. They were able to come sooner than the previously quoted time as well and it was greatly appreciated. My A/C had been out over the weekend and tried to use someone else and they fell through. This heat on Texas is horrible without A/C. I felt bad for my kids. Raul and Lilly showed up and were able to get my system back up and running, they explained to me my issue and I decided on adding an additional part to make my system more efficient because of Raul. He installed it quickly and made sure I understood what happened, additional recommendations, and put me and my household at ease! I would recommend them, no hassle, easy talk, and cool trucks! I felt I wanted others to know, those who use Google reviews like I do, to get the best service we can, and I'm glad i went with A/C doctors.

The service manager, Robert, who came and assist our issue was upfront about the pricing and service. He took care of the freon issue and informed me the cost and repair charges which isn't outrageous but fair. They were recommended by one of my neighbors and they are now our to-go AC contractor.

Our A/C started going out on Thursday evening. My husband called a few different companies Friday morning. One company said there was no way they could make it out today. Another company said they would get back to us with a time and A/C Doctors said they could be at our house in 30 minutes. And sure enough, they were there in 30 minutes. Our A/C unit was the original from when the home was built. We knew it was nearing it's end based on previous repairs. We ended up needing to completely replace the indoor and outdoor unit. But what I truly liked and appreciated is that we were given options. Options that included various steps, prices, etc. It wasn't like someone just showed up and said "hey you need to replace your entire system and it will be this much money." There were options and explanations. As a customer, I felt in the know. The team was able to come out the very next day for the installation. Additionally, the company sent out two portable A/C units and installed them so we could have two cooled rooms until install the following day. We were extremely pleased with the customer service, attention, and overall experience with A/C Doctors. I would recommend them to anyone in need of HVAC services and we will not call anyone else in the future. A+ rating from the Alstons!

A/C Doctors did an outstanding job on removing and installing a New York system in my home. It was about 100F degrees when my old system kicked the proverbial bucket and about 3:00 pm in the afternoon when they started working. They stayed until after 11:00 pm to set me up with a/c because I told them of my heart issues and how desperately I needed it. I recommend Raul and his team for not only their expertise, diligence and hard work, but also for their compassion, sensitivity and patience with my 75 year old decrepit self…THANK YOU…!!!

As usual an excellent job. Answered all questions and replaced two vents. Robert is wonderful!

Our AC went out Friday night. I called Saturday morning and a technician was at my home by 11am. Brian was extremely professional, courteous and went through multiple options with me regarding repair. I opted to upgrade my system to a larger unit to more efficiently cool my home. AC Doctors had their team there within an hour to completely replace my system and gave me am10 year warranty covering the system and any labor costs. Their team stayed late to complete the project and their supervisors came at the end to inspect and sign off that everything was in perfect working order. Their team was friendly, knowledgeable and had tremendous customer service skills! Their price was very reasonable and I am very pleased with their work! I will recommend them to friends and family. It’s a great company, and I appreciate how quickly they responded and performed! Thank you AC DOCTORS!