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    AC Doctors Reviews - 100

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Anders Overtree

    This weekend our AC couldn't keep up with the heat. Since it was a Sunday evening we emailed AC Doctors requesting a service call. To our surprise they responded within an hour and we had an appointment to service our unit the next day. The service team showed up on time and were very professional and courteous. They quickly diagnosed the issue and gave us an estimate of the cost. Within an hour our unit was back up and cooling again. Thanks guys. Great job.

    Rachael Noble

    When my A/C broke on a really hot day I was desperate to get someone to fix it. Raul came out super fast and got it working again. When we had a recurrence of the problem shortly after he left, he was really quick in getting back to us and helping us troubleshoot, and then came back the next day to make sure everything was working right.

    Overall super fast and friendly and willing to go the extra mile to make sure we were taken care of.

    Costancio Moreno

    Using my dad's Google account. Wanted to review AC doctors. And give a big shout out for going out of the way in helping me in my time of need. My dad was being released from hospital as stage for lung cancer. Going to be transparent with you all.

    Our house A/C was out the temperature red in the 90s. My dad was being released from hospital has stage 4 lung cancer. Medical equipment was being delivered to my home and to top it off I was hungover. Not a great combination overall.

    I've used AC doctors in the past and was more than satisfied with their service. They went way and beyond we're going to be at my house at 3:00 p.m. then Robert called They were very concerned with my status. And we're afraid that if I needed parts the stores would be closed. Robert the air conditioner technician / doctor really made it work. Between him and his coworker they made it happen. Within an hour my air conditioner was up and running. They even asked if I wanted to top off the freon it was low.....but we're not pushy about it me. (and if you don't know freon can be very expensive) Overall my experience was a 10 out of 10. I highly recommend them and their prices once again are extremely compatible.

    Thank you AC doctors.

    MadDog GIO

    I don’t usually take time to leave reviews, but I also never receive the attention and care I received without giving anything in return. I called on a SUNDAY, to speak to someone and possibly get a quote for a repair on my HVAC system. Not only did my phone call get answered quickly, I also got a call back from the OWNER himself. Raul was kind and very detailed in his explanations and helpful info, he took 30 min of his Sunday to speak to a potential customer(I explained I was shopping around). Btw, he was on the field working so that his employees could have some time off of their own. If that’s not a company you can trust I don’t know what is. He’s been in business for decades and I can see why, they deserve it. He did call me back the next day also and took even more time of his day to help me. There was no money exchanged, but a lot of his time and expertise was. This is a company to root for everlasting success, blessings to Raul and his team.

    TRB

    A/C Doctors has taken care of us for years and in several different homes. Their team is extremely knowledgeable, practical, and professional. On multiple occasions, our regular technician, Robert, has gone out of his way to help us save money whenever a costly part replacement and/or repair has been necessary.
    Before using A/C Doctors, we worked with a couple of other companies but didn’t feel we were in good hands. In fact, one in particular was quick to recommend we buy a new unit when the issue could have been repaired. Whether this was a lack of experience or a choice to mislead us, trusting the other company would have been a costly mistake.
    When initially working with A/C Doctors, we recognized that they place the highest regard in taking care of their customers and value integrity. We always feel they treat us as they would want to be treated.
    In addition, as typically happens in life, any issues we encounter often seem to coincide with a holiday or peak time (think winter storm or the hottest of summer days). Despite facing an extremely high demand for their service during these times, they always work really hard to get us on their schedule quickly and are so friendly whenever they arrive. We highly recommend A/C Doctors. Their experience, professionalism, and integrity are second to none.

    Jesse Naranjo

    I reached out to A/C Doctors at 7:30 pm on Sunday. Mr Raul was at my house so quick. He went above and beyond to get our system back up and running. He called me Monday morning at 7:30am that his crew was in route with a replacement outside unit. I can’t express my appreciation for his dedication to his craft. Thanks a million to the great guys at A/C Doctors of San Antonio.

    Michael Wagnon

    I scheduled this A/C maintenance via telephone and was treated professionally by the telephone representative. In advance of the scheduled appointment I was contacted to confirm the arrival time window of the A/C Tech. The assigned tech arrived promptly and was friendly, knowledgeable, and thoroughly explained the maintenance process and what the diagnosis was showing. Additional maintenance was suggested, but no pressure was applied. I have been very happy with A/C Doctors from when they installed my York A/C six years ago and with all the maintenance services they have provided.

    Jorge Arredondo

    I have been in my brand new now for 2 years and since day 1 I have had cooling problems airtron has gone out a total of 10 times and every time something has been found

    I was tired of dealing with them so I called AC doctors on Friday night told them my ac was not cooling and they were able to schedule me the next day.

    Raul showed up and checked my whole unit and found out that they had done a horrible patch job in my attic.

    He repaired it and checked temperatures just to make sure it was cooling.

    They have Great customer service and will definitely be using AC DOCTORS again

    Marie Marchi

    We have used them for several years now and are extremely happy with the service. They are the first company that has not tried to rip us off. Easy to get an appointment. We would recommend them .

    Mari Cisneros

    A/c doctors was quick to go out and look at our ac that wasn’t cooling. Johnny went out and was very professional told us our blower fan was not running. Monday morning gave us a call he was picking up the part and on his way to fix the problem. Thank you !

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