Green Leaf Air

As summer is right around the corner, we decided to replace our old HVAC system. We checked prices with 3 other contractors, and Green Leaf Air came in $1K lower than everyone. It is a new 4 Ton 16 seer Trane HVAC system including compressor, coil, and furnace.
The whole team is excellent. Stacey is very nice, friendly, and professional. She communicated with the installer and always kept me informed. Arron, who is the installer, is very responsible and professional. When they came to install the HVAC, there is another team installing the sprinkler system for me. It was a mess and difficult for Arron to install the compressor as both the front and back yards were dug everywhere. But they cut part of the fence, moved the 4 Ton compressor to my back yard, and installed the fence back later. The whole process was one of the best contractor experiences I have ever had. Thanks Arron, Stacey, and the team.

On July 25, 2019 I had two double stage Trane AC units installed by Greenleaf Air Energy. Prior to the install, Mngr Rick recommended adding an air intake for my second floor unit, and it would cost me $800. So I went ahead and did it myself before the scheduled install. 3 days after the install , the office assistant called and left a voicemail saying I have a standing balance of $500 for the air intake vent that the crew built during the install. I was shocked and mad. The crew actually made a whole in my ceiling as one of the guys slipped in the attic. They did repair the damage, but I didn't anticipate the company to try to play me and twist the facts to charge me for this. Luckily I took a video of myself doing the air intake, otherwise there wouldn't be anything to prove it. I put a negative review online, Rick called, apologized and Issue was resolved. Few weeks later, my upstairs unit stopped working, and saw on my Nest "No power to the Rc wire". Greenleaf sent a technician who tried to blame it on the thermostat. I called Nest, and after running tests they said that my AC has a wrong wire hook up and it caused the thermostat to give out. When I told Rick, he said the unit was brand new and installed by a PROFESSIONAL installer and they would not pay to replace my Nest thermostat. Out of my luck while trying to mitigate the issue to restore my AC upstairs in the brutal heat of the Texas summer, I had no choice but to go ahead and buy another one - that's $200. Well Greenleaf sent a technician to install it. Mysteriously a day after I got the same error, which tells me the thermostat wasn't the problem. Greenleaf kept sending people, and then they called Trane to speak with the engineers that built this unit to help solve the puzzle. Trane suggested changing the blower on this BRAND NEW unit. This Didn't make sense to me, but Rick kept giving me false reassurances that Trane built this unit and they knew that this would solve the problem. I was like, as long as you get my unit running, I didn't care at this point. It took about 2 weeks to get the blower, because apparently Trane sent it to the wrong address the first time. After changing the blower, the issue persisted, so now Trane said we need to change the circuit board. After changing it, the problem disgracefully persisted. I'm like wth is going on? Even the AC maker can't solve this issue?? In the meantime, they were changing transformers everytime they came out due to the power overload. During this time, I had to take off from work and use valuable Vacation time, every time they needed to come and this was more than 7 times within 2 summers. The last guy that came in May 2020, went and checked the connection in my compressor, and found that the SMART PROFESSIONAL installer mistakenly switched the wires of the First and Second stages which was causing the unit to overload and trip the circuit. There was a mixed feeling of regret on choosing this company with relief that my nightmare ended. Well, this summer I had AGAIN the same error msg on my thermostat of the same unit. Unluckily, my warranty with Greenleaf had already expired. So I called another local company to check my unit. The technician was surprised when he found 1- Greenleaf left an old BAD transformer partially hooked up inside my unit. 2- There is a pan overflow sensor that one of the technicians must have disconnected during the prior visits, and left the wires hanging not connected. No rationale for this? 3- He found that my drain pipe overflow sensor had water, and this was tripping the circuit as intended, because there was a clog down in my drain. If Greenleaf would have done the right thing during the install, to flush the drain lines to ensure patency for the new units, I would not have gone through this premature expense within the course of two years. It's a shame that after making a big investment you find that there was poor quality work and I feel a sense of loss for choosing the wrong company.

The price of the AC system installed was good. The installation had some issues. That person was fired and another tried to fix his mistakes. The system is working ok at the moment. The maintenance thus far has been coming out and looking at it and saying see you next time So far no actual maintenance. I will schedule a tune up and maintenance and update you when I know more.

Great customer service and competitive prices.
Special thanks to Stacey to answer my questions and being diligent from start to finish. Also supervisor Rick overlook the delivery team and ensure all things done right. I will be recommending Green Leaf Air to my friends & family for Heating & cooling.

They post their prices upfront so there’s no hidden costs, very few HVAC companies do this. Pricing is competitive. AC works great, 3 hour install of new AC and Furnace.

It couldn't have gone much better. It's the best contactor experience I've ever had.
Description of work:
My 20 year old system went out. I needed something quickly, but to my surprise found that it was almost like buying a car. I got four estimates, 3 were around the same price, but Green Leaf Air was much cheaper. This was a red flag at first because I was skeptical that I would get a good installation and get everything I was promised. The unit was installed in 6 hours the next day. The crew with Rick, Juan ,and Carlos were awesome. They were right on time, they worked quietly, neatly, and the job looks fantastic. Also, I got a 16 seer unit whereas the others were offering a 14 seer. The warranty equaled the other higher bids.. It has only been two days, but the unit runs quietly and runs half as much as my old unit. I wish I had done this a few years ago. I feel so lucky that I found Green Leaf Air. I feel like I robbed a bank or something. I have only written a couple of other reviews in my life, but I feel so strongly about this experience that I wanted to share it. I would recommend Rick and this company to anyone needed an HVAC system.

Green Leaf Air responded to my service call and came to check our A/C system. I am happy to report that they have thoroughly checked the air conditioner and recharged freon to get us through this unbearable summer.

My new HVAC system was just installed today, so I am not reviewing based on long-term experience, but so far I am happy with Greenleaf- particularly regarding cost. Price for a 3 ton 14 SEER Ameristar gas furnace and a/c installed was $3700 (including tax). I realize this is not a 'premium' brand, however it is owned/manufactured by the same company which mfcs Trane and I am comfortable with it based on my research. Another local company quoted me $8,000 (!) for a system replacement with a Carrier unit, even with higher-tier equipment that is an outrageous price. In addition, the Greenleaf installers arrived within the promised time frame, worked efficiently, and had the entire project done in three hours. They cleaned up afterwards and everything looks great. I am grateful to have my 20+ year old system replaced at an affordable price.

Our AC unit died in the heat of summer and I shopped around to get quotes. After getting four different quotes from a/c companies in the metroplex, Green Leaf Air blew them all out of the water. They provided us with the right unit for our home with a larger seer rating for a cheaper price than the other companies quoted. The installers were scheduled on a Saturday and were late for their install time. We figured they were helping another customer but Green Leaf Air called and informed us that when the installers arrived at Trane to pick up the A/C unit, Trane was closed for the holiday. They had a Rep from Trane come open up and give them the A/C unit so they could install it as promised. Once they arrived the installers were professional and fast. Our old unit was so old they had to make modifications for the new one to fit. Several hours later we had cold air again. Thank you Green Leaf Air! You went above and beyond in service and professionalism.

Flat, published pricing made it easy to find what I needed within budget. A quick visit later and I had a professional quote (a great deal) and the installation scheduled. The Houston team was fast, professional and courteous, and the Dallas team made sure everything went well. A+++