Green Leaf Air

Outstanding! From the initial contact through final testing, this company exceeded my expections by far. I had installed two HVAC systems in the past in a different home, and this install, price, and overall experience was #1. rick is a sincere business owner that truly care about his customers. The Green Leaf crew was courteous and professional - just like the owner. Highly recommended

I am struggling with the 5-star rating people gave to Greenleaf Air. My experience with GreenLeaf Air was at best 2 star. Greenleaf Air recently installed a brand new 2-stage 17 SEER Trane XR17 HVAC System in my house is Houston. The ordering process went relatively easy until the systems installed. The installer using hammer to bang on the unit when the door of the furnace didn’t close correctly making a dent on it. The condenser outside has a big dent on the bottom as he damaged it when transport to the back of the house. Greenleaf Air didn’t replace the old pad despite the quote stated that a new pad will be installed. Since we installed a 2-stage systems, I asked follow-up questions to ensure that we take advantage of this feature of the new unit. The questions were posed repeatedly via email and no an answer has been received so far after 3 weeks waiting. Buyer beware.

Updated on June 4.

Green Leaf Air contacted me to remedy the situation and I am truly appreciated their attempt to fix the issue. They will arrange to send a technician out to the house next week to ensure everything work to our expectations. Once, the job is completed, I will report out on the outcomes and hope to revise the rating accordingly.

Updated on June 11.
No response from Greenleaf Air as of today. I am running out of patient waiting for Greenleaf to follow-up with their promises.

Pleased with the service and professionalism. I purchased a Trane AC unit and the staff was helpful in the purchase process as well as the installation and am pleased with the Trane 10 year warranty and 1 year labor warranty.

I absolutely adore this company! Best prices I found in DFW. They list their prices on their website and they do not deviate from them at all. I was shocked by what I saved with them. Another company said it would be $12,000+ to replace my HVAC system. Green Leaf Air did it for half the price and a smile. Everyone I spoke to and met was an absolute delight. I will be One of their forever customers in the future.

I'm very pleased with the quality and service that I received today from Green Leaf Air. My new system was just installed. They were fast and professional at a fair price. I highly recommend them.

So, as far as I can tell from the reviews, this install seems to be the exception. This install took place around 4-23-2020. This was done for the previous owner of the home I now own. Green Leaf did a very poor job on the installation of this heat pump. No insulation on the primary drain line. No functioning heat strips. No disconnect on the evap. No strain relief on the line feeding the evap. Lots of water in the pan. Missing and dilapidated insulation at the condenser. Condenser was hooked up to a breaker that was 25% too large according to the manufacturer of the new unit. All of these issues were brought up during the home inspection in August(when I was buying the home). The previous owner contacted Green Leaf and Green Leaf sent out a tech who added enough insulation to the primary drain line to get it under the attic decking, installed heat strips that were never provided during the initial install and added a strain relief to the cord. Jump ahead to after the purchase of the home has gone through and I begin trading emails with Green Leaf about completing a quality installation. I send pictures of everything and after a fair amount of back and forth I am told that aside from adding the insulation to the condenser, everything else is out of the scope of work. As a gesture, they also said they would try to shim the drain pan so that it might drain correctly. I assumed something must be getting lost in translation through emails so I ask to speak with someone at the office. I am told the supervisor would call me and he did. We spoke and he told me that things like the oversized breaker and lack of disconnect(both of which are outside code) were "pre-existing conditions" and it was not their responsibility to bring them up to code. I mentioned that the heat strips were never even installed in the first place. He told me that there was a 6-8 week back order on the strips due to covid and they wanted to get people's AC fixed. That seems like a great idea aside from over 4 months went by and they never came back to install the heat strips until the previous owner called them on it. I hate to say it, but to me, this install feels like they were trying to take advantage of an elderly lady who would never climb into an attic to check their work and who may not have ever seen this job for the shoddy work it was. I will not use this company and strongly urge you to check all their work and your scope of work carefully. It seems the assumption of a safe and code compliant install in outside of their practices.

Super value, if you know exactly what you’re looking for in HVAC are you can’t go wrong with Greenleaf. They’re not gonna try to sell you something you don’t need or overcharge you because they drive brand new fancy trucks with graphics all wrapped around them. Greenleaf will just give you honest down to earth fair prices and good service.

Hired Green Leaf Air for an AC check-up for the summer, and they were very helpful from start to finish. I will definitely recommend them to my neighbors.

I initially called them to check my furnace. But the furnace problem turned out to be a minor issue. They however offered me to check my ducts and a free estimate to clean it when I told them about the smell in my living room. I kind of relaized it was mold but I wanted a professional opinion. They checked it offered me to clean it up. But i still took the night to think it over and more importantly, to get a second opinion. Turns out they were offering me the best overall package. So I called them and they came the next morning. Did a thorugh job cleaning it and also cleaned up after.

I called Green Leaf for a spring maintenance one morning and they sent someone that afternoon. The technician was very efficient, knowledgeable, and courteous. I really appreciated the quick service. Will definitely use them again.