Santiago was prompt and assessed the problem methodically and quickly. He took his time to explain the situation, show me the problem, and outline a simple remedy. All the Matco techs with whom I’ve worked are professional and know their trade. That’s why I’m a customer for life. That’s why I recommend them to my friends.
I just bought my first home. As a first time buyer, the cost of services are important (that down-payment is a killer). The technician was knowledgeable, helpful, thorough and was careful to explain how much things cost and why. It was nice getting straight answers for what it's going to cost to get my issues fixed at a time when the cost of everything else seems to vary wildly. Thanks again, Chris. Hope they send you next time.
Brief update. I had Santiago install an EcoBee. He helped me replace a capacitor as well as mine wasn’t enough to sufficiently start the motor. He was extremely helpful and now I’ve got a new thermostat. Thanks Santiago!
Santiago Salinas has been our Matco technician for years and I wanted to express how incredibly helpful he has been - specifically this past week when our AC unit froze up (again) the morning we were leaving on vacation. He came to our home and "patched" it up for us so our pets would be comfortable while we were gone. He called me while I was waiting for our flight to take off to assure me that the system would be working OK until we got back. He researched and quoted the part we needed to fix the problem temporarily, though we soon will be replacing our entire intake system. He's just the best! We trust his advice completely and I could not recommend him more highly. Matco Services is very lucky to have him working for them!
Matco technicians were amazing. Santiago was very knowledgeable and professional. Took the time to explain the problem, explained the importance of the air filter and how often to change. Cut the overgrown trees from around the unit, now the house is nice and cool, thanks to you guys I can spend my first night in my new place. I give you guys 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I called as a new customer on Saturday, July 21st and Santiago was here Sunday, July 22nd. He was very friendly and professional. He arrived ahead of time and got right to work. Even though the unit is 19 years old, he assured us that it was in good shape after replacing the connector and that a new unit was not needed at this time. Thank you Matco Services!!! You have a gem in Santiago! We are so thankful!
Technicians spend only less than 10 mins “ checking” the system. They supposed to wash the unit outside and check Freon none of that happened. Won’t use this company again
We’ve used Matco for a number of years. They have always done excellent work. We have done the regular maintenance and they have replaced our AC unit when the old unit finally died. I continue to use them and have recommended them several times.
I have used matco for several years. Santiago handles my service each year. He is very professional, friendly and provides quality service at a reasonable price. I highly recommend them.
My service technician Santiago was exemplary in every way. Kind, professional, knowledgeable, and concerned that I fully understood the repair issue and how he would proceed to complete the repair. I wish every contractor could have that same pleasant demeanor about the work to done. This is the reason we always call MATCO Services!
My family has called on Santiago Salinas for the past few years and he's been a wonderful and knowledgeable technician representing your company. We want to thank him for all of his help in addressing the problems we've had with our AC system. He's the best!
Adam Segall
Santiago was prompt and assessed the problem methodically and quickly. He took his time to explain the situation, show me the problem, and outline a simple remedy. All the Matco techs with whom I’ve worked are professional and know their trade. That’s why I’m a customer for life. That’s why I recommend them to my friends.
Alex Humphries
I just bought my first home. As a first time buyer, the cost of services are important (that down-payment is a killer). The technician was knowledgeable, helpful, thorough and was careful to explain how much things cost and why. It was nice getting straight answers for what it's going to cost to get my issues fixed at a time when the cost of everything else seems to vary wildly. Thanks again, Chris. Hope they send you next time.
Brief update. I had Santiago install an EcoBee. He helped me replace a capacitor as well as mine wasn’t enough to sufficiently start the motor. He was extremely helpful and now I’ve got a new thermostat. Thanks Santiago!
Eileen O'Malley
Santiago Salinas has been our Matco technician for years and I wanted to express how incredibly helpful he has been - specifically this past week when our AC unit froze up (again) the morning we were leaving on vacation. He came to our home and "patched" it up for us so our pets would be comfortable while we were gone. He called me while I was waiting for our flight to take off to assure me that the system would be working OK until we got back. He researched and quoted the part we needed to fix the problem temporarily, though we soon will be replacing our entire intake system. He's just the best! We trust his advice completely and I could not recommend him more highly. Matco Services is very lucky to have him working for them!
Corrine Rowe
Matco technicians were amazing. Santiago was very knowledgeable and professional. Took the time to explain the problem, explained the importance of the air filter and how often to change. Cut the overgrown trees from around the unit, now the house is nice and cool, thanks to you guys I can spend my first night in my new place. I give you guys 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Charlotte Morgan
I called as a new customer on Saturday, July 21st and Santiago was here Sunday, July 22nd. He was very friendly and professional. He arrived ahead of time and got right to work. Even though the unit is 19 years old, he assured us that it was in good shape after replacing the connector and that a new unit was not needed at this time. Thank you Matco Services!!! You have a gem in Santiago! We are so thankful!
Israel Bautista
Technicians spend only less than 10 mins “ checking” the system. They supposed to wash the unit outside and check Freon none of that happened. Won’t use this company again
David Rollins
We’ve used Matco for a number of years. They have always done excellent work. We have done the regular maintenance and they have replaced our AC unit when the old unit finally died. I continue to use them and have recommended them several times.
Gloria Hammond
I have used matco for several years. Santiago handles my service each year. He is very professional, friendly and provides quality service at a reasonable price. I highly recommend them.
Tom Phipps
My service technician Santiago was exemplary in every way. Kind, professional, knowledgeable, and concerned that I fully understood the repair issue and how he would proceed to complete the repair. I wish every contractor could have that same pleasant demeanor about the work to done. This is the reason we always call MATCO Services!
Tom Phipps
Maeve Kaiser
My family has called on Santiago Salinas for the past few years and he's been a wonderful and knowledgeable technician representing your company. We want to thank him for all of his help in addressing the problems we've had with our AC system. He's the best!