Thanks to Santiago and Matco for the help on a Sunday! We appreciated being able to talk to a real person when we called and the quick call back Santiago provided. After trying to talk us through a quick few checks, he set expectations of when he would be out. He ended up having to replace wires on the outside unit and stayed to throughly check that our issues were resolved. We have never regretted finding Matco and we are glad to continue to depend on them!
Experienced, knowledgeable and friendly technicians. Great customer service. I have used Matco for maintenance on our 30+ units at work and at my personal residence as well. They replaced quite a few units for us at our work that were damaged by a hailstorm a year or so ago and their work is top notch.
We have used Matco services for over 25 years and have always been pleased. I am especially thankful for Stephanie who books the appointment. She is very courteous, professional and easy to work with. She is a definite asset to the company.
Chris was very professional, friendly and honest! He did a very thorough maintenance on both units, and took the time to answer our questions! We appreciate how quickly they were able to get out for a maintenance appointment, so we saved paying a separate service call fee! Thanks Matco!
We love Matco and our technician, Santiago. He takes the time to explain the issue and service needed. Each time we have needed service, they have been able to come the same day. Reasonable price, honest, and no up-selling. Thank you!
Quickly diagnosed issue and installed completely new system within two days. Arrived early. Knowledgeable installers and staff! Comparable deal with top brand. Owner and initial serviceman inspected the excellent install! Perfectionists! Installed in 5 hours! Very nice staff. Looking forward to using them for maintenance checks. Not anticipating future issues. Outstanding. Use them! You’ll be happy you did, I was!
Matco provided excellent service to a client of mine through the company I work for Gallant Building Solutions. Not only were the service technicians efficient in a difficult situation, Dennis in the office provided stellar customer service. I highly recommend this company and will be utilizing them in the future.
Matco is our GO TO for all our heating & air conditioning needs. Their customer service is unmatched. They are timely, responsive, helpful, knowledgeable, and I always feel like they have our best interest (and wallet) in mind. Thanks for keeping us cool, Matco.
Matco always does a great job! Their techs are knowledgable and professional. They always show up on time and work quickly. The office is also very accommodating. Very happy with their service!
Darice Taipalus
Thanks to Santiago and Matco for the help on a Sunday! We appreciated being able to talk to a real person when we called and the quick call back Santiago provided. After trying to talk us through a quick few checks, he set expectations of when he would be out. He ended up having to replace wires on the outside unit and stayed to throughly check that our issues were resolved. We have never regretted finding Matco and we are glad to continue to depend on them!
Josh Story
Experienced, knowledgeable and friendly technicians. Great customer service. I have used Matco for maintenance on our 30+ units at work and at my personal residence as well. They replaced quite a few units for us at our work that were damaged by a hailstorm a year or so ago and their work is top notch.
Diane Gentile
We have used Matco services for over 25 years and have always been pleased. I am especially thankful for Stephanie who books the appointment. She is very courteous, professional and easy to work with. She is a definite asset to the company.
Matthew Deems
Great company! Very affordable and just all around honest. Tim was very professional and answered any questions I had. HIGHLY RECOMMEND!
Kristen Teague
Chris was very professional, friendly and honest! He did a very thorough maintenance on both units, and took the time to answer our questions! We appreciate how quickly they were able to get out for a maintenance appointment, so we saved paying a separate service call fee! Thanks Matco!
Sacha B
We love Matco and our technician, Santiago. He takes the time to explain the issue and service needed. Each time we have needed service, they have been able to come the same day. Reasonable price, honest, and no up-selling. Thank you!
Texas B and J
Quickly diagnosed issue and installed completely new system within two days. Arrived early. Knowledgeable installers and staff! Comparable deal with top brand. Owner and initial serviceman inspected the excellent install! Perfectionists! Installed in 5 hours! Very nice staff. Looking forward to using them for maintenance checks. Not anticipating future issues. Outstanding. Use them! You’ll be happy you did, I was!
Amy Radford
Matco provided excellent service to a client of mine through the company I work for Gallant Building Solutions. Not only were the service technicians efficient in a difficult situation, Dennis in the office provided stellar customer service. I highly recommend this company and will be utilizing them in the future.
Ashley Skinta
Matco is our GO TO for all our heating & air conditioning needs. Their customer service is unmatched. They are timely, responsive, helpful, knowledgeable, and I always feel like they have our best interest (and wallet) in mind. Thanks for keeping us cool, Matco.
Rachel Humphries
Matco always does a great job! Their techs are knowledgable and professional. They always show up on time and work quickly. The office is also very accommodating. Very happy with their service!