Payless Cooling & Heating

Awesome people.... Gary and his son have been to my house very quickly when I have needed them.. they get right to the point and know what they're talking about. VERY reasonable prices. Will always call them for any other needs/issues

This company was hired by my landlords management company. They were told to inspect two AC units prior to me moving into the rented space at 100 E Nasa Parkway Suite 207/208. Upon me moving in their inspection found nothing wrong with the two units my rental space had above. I moved in and within 2 months, the units poured water from the horrible duct work above my rental space. 4 months after inspection by this company, and one unit completely stopped working. After the management company sent them back out, they found the coils were leaking and caused the condenser to fail. They wanted $3000 to repair the unit. I personally hired a reputable AC company and they inspected the units to find out they were almost 20 years old and in horrible condition. The coils were corroded so bad they could fail at any second. Also the duct work was so pieced together by duct tape they wondered how any AC company could pass these units for any inspection. It's my opinion that the management company uses Payless on a regular basis and that they are forced to pass the inspections to keep the contract with the management company. I was lied to about the condition of these units by Payless, and find that they, as well as the management company, are responsible for replacement as long as I'm a tenant. Due to the fraudulent report by Payless, I agreed to take responsibility for two units in horrible condition. As a business owner, I find their acts untrustworthy and they should be held accountable. I will be reporting them to every website possible and the BBB. Stay Away!

Wish more companies operated like Payless Cooling! The employees are knowledgable, polite, and arrive on time. They explain everything in laymen's terms and encourage questions. You really get the "family-owned " company business feel. They go above and beyond to make their customers satisfied. And their prices are quite reasonable. Thanks Guys!

I have been a customer of Payless for more than a decade. They have always been reliable, professional, and have always done outstanding work. I would highly recommend using them.

Dispatcher said and hour and they showed up in fifteen minutes. Tech Ryan was very courteous, professional and services very reasonably priced. Definitely will call out again.

Payless cooling came to my home at the same day. And got my A/C running quickly! Ryan was very polite and professional So will use them again.

Gary the owner checked my furnace .he took off panel and said he won't touch my unit.at that moment I knew he would not trouble shoot or repair a.c. .So he went to his truck and gave me the invoice for 50$ service call.he said repairs needed circuit board , contactor, plug , and blower cleaning. Quoted me 6,7 hundred dollars. I said fine .he said he don't have those parts .need to order he would call me when he gets them.next day he quotes me other price.1200$ .because those parts are not made anymore. It is a 2009 trane .the parts are standard at trane.l called a different a.c. tech .he came the same day I called him.he had my a.c. up and running in 20 minutes. Repair and service call 75$. God was watching over us. Payless A.C. tryed to take advantage of a family of 5.with no cool air 4 days and nights.he knew we were ready to pay what ever to get it fixed.to do this to a family in distress due to the storm was sad.don't have them fool you get a second opinion. They are like a storm price gouger .our gov. Of our great state of texas will not tolerate price gougers. Texans help Texans gary Edmonds. You should be ashamed of your self . by the way my unit dont have a circuit board your charging me for parts that don't go to my unit .shame on you gary

They came out same-day, and even called 20 minutes before arriving !! James was excellent and found the issue(s) immediately. We always use them and highly recommend them!!

We used Payless Heating and Cooling to replace our entire system with Trane and we couldn't be happier. Gary and his team are very professional and the system installation went very smoothly.

I went through a reference, trust me they are worth it. Gary & Nick are the guys you call for. Great service & reasonable price.