Payless Cooling & Heating

I got several quotes for a full unit replacement and Payless gave me the best deal for an amazing unit. They were friendly and professional. Would recommend them to anyone.

I have had Payless Cooling & Heating do work for me for a number of years and their last job was just today. Making the appointment was a breeze and they accommodated me the time I needed. I had to push the appointment to a few hours after the initial one and they accommodated that too. Ryan came and did the work in a timely manner and boy does he know his business.

A couple of weeks ago I called Payless for another reason and spoke to Donnie who was not only easy to speak to, but totally willing to help and very very knowledge, He is certainly an asset to the company and a pleasure to speak with.

I will hire Payless again.

We've used Payless for years. They are reliable, the quality of work is excellent, they are profesionals. Gary, is the owner. He's an outstanding individual. who's honest, truthful, and expects the same from his employees. He just replaced our whole heating, cooling and air filtration system with top of the line Trane systems. They did an outstanding job. I suggest you give them a call.....

We purchased two new air conditioning units from Payless in late spring 2015. Gary walked us through the different tiers and let us know about different financing options. After we had the units installed, we had a problem with the drain pans starting to leak because our new units were so much more efficient at taking humidity out of the air than our previous units. Gary came over on his own time to clear out our drains and make sure the leaks stopped--at no charge. He was very responsive to all of our needs at the time of purchase and during the period after. His team has been great and very friendly and polite when providing our maintenance services. We love this company.

Placed an emergency call to Payless on a Friday afternoon after a renovation mistake drained our refrigerant line. They had someone over within a few hours, fixed the hole, filled with coolant, and had us up and running with no problems. It would have been a very painful weekend without AC and they really helped us out of a tight spot.

I was shocked to see Gary and his team at Payless had any negative review on here. All too often great service goes unmentioned so I take fault for not leaving a review on here 4 years ago when I started using Payless Cooling & Heating. I moved into a house in Pearland and constantly noticed the AC struggling to keep up. The first time I called Gary out was because my AC shut down. Gary checked out my system and advised me my blower motor was out and when I asked him how much, he told me no charge because it was under warranty (and this was a manufacturers warranty, no warranty from Payless as I had never used them). Over the next couple of years, Gary made service visits to my house twice a year for a very great price. During this time, he advised me my unit was really too small for my house and needed to be replaced, and against my better judgment I kept pushing him to put quick fixes in place to keep it running. Needless to say, he complied and it was much more affordable to not replace my system. All this said I finally had him replace my AC unit and furnace last year. He recommended a larger Trane unit than I thought I would need and although this system cost me (what I consider a small fortune), it has been well worth it. Gary & his team have been out a couple of times to check on this unit and reconfigure air flow throughout my house (no charge). All this said, I trust Payless Cooling & Heating and will always use them. Great customer service and his team are all nice people and easy to work with. Most importantly, they are honest and don't take advantage of customers. A+ Service!

Payless has serviced our systems several time over the past 5 years. Gary is fantastic! He is honest, fair, courteous, and on-time! They are the only company I use and I recommend them to anyone who asks! -Darla

There was a short power outage in our area 8/9/21, & it knocked out our AC & the thermostat control panel. We called at 5:30 on a Sunday & our call was answered by a human! The gentlemen helped us reset everything at the outside unit & reset the thermostat panel all over the phone. So very grateful for his service.

These guys really care about their customers. I would highly recommend them to anyone. Gary is a very nice man and he'll go above and beyond to keep customers happy with his products and services. The best thing is he will keep you updated when it's time for your next service. 👍😊

Professional, responsive, prompt, respectful of property both inside and outside the home, reasonably priced. We have needed AC service twice in the last 6 months and both times Payless came through for us. Technicians are professional, experienced, knowledgeable, and do not try to upsell.