Payless Cooling & Heating

After another service advised me that I would need two new units at a cost of $20,000, after only a 5 minute evaluation, I called Payless to come out the next day to evaluate my system. Without informing Payless that another service was out the prior day, the technician commence to checking out my issue. I only informed Payless that the upstairs unit was not cooling at a satisfactory level. This is the same information I provided to the service the day prior. The technician completed the evaluation and informed us that the downstairs was in good condition (no compressor out issue), and that the upstairs unit was also in good shape however was low on refrigerant by 3 pounds. The payment to Payless was $319.00. Payless also quoted us $5,600 per unit versus $10,000 quote per unit from the other company. The other company also charged $80 per unit for a total of $160 versus a flat $49 trip charge from Payless. The other company ( A Pro) is in a different class than Payless. Thanks Payless for providing good, honest service up our community.

Great father and son team. Super friendly. Very knowledgeable of TRANE central air systems. Was over $900 less than the quote I got from another competitor in the Houston/Pearland area. Will be using them in the future for any necessary repairs.

My AC broke at the house and I called Gary at Payless Cooling & Heating. They came out the same day to diagnose the issue. Come to find out the evaporator coil was bad with a leak. Gary gave me a couple of options to choose from to fix my AC problems, so I choose the one that best suited us. His team was very punctual and professional about what all was being replaced. It took a couple of hours to get our AC back up and running now the house is a lot cooler than before. Thank you Gary and you're team at Payless Cooling & Heating for all your hard work you definitely have a customer for life. God Bless you and your team.

Wow, Payless Cooling was on time, gave me plenty of options on replacement of my A/C , and I chose the Trane. The install was great and I didn't have a mess to clean up!! Will recommend Payless to my neighbors.

In the last few months, we have replaced both of our AC units (the old ones were 16 -17 years old). Payless installs high end quality Trane systems for a fair price. Our first unit was replaced in April and we saw a dramatic reduction in electricity usage and the house is so much more comfortable. We just replaced the upstairs unit and our upstairs is finally actually comfortable in the heat of summer. AND, the units are not running constantly to keep the house comfortable.

After researching for a while, we knew we wanted the Trane Two Stage units. Gary and his crew at Payless did an excellent job installing and were fair in price.

Great Service. Kept my old A/C unit going for several years past expiration date. Even resurected my Compressor after it was submerged under flood water. Bought complete A/C system in '21. DID ALL WORK IN 1 DAY and did not leave a mess.

Gary was a client of mine, then I needed ac work done. Noone else does our ac/heat stuff now. We had bad run ins with a warranty company and Gary fixed all the bad work they did. He is always fast and does what he says he's going to do.

I purchased a home in the Pearland area 2 years ago knowing it was going to need some work over time. This previous spring, our furnace for our downstairs heat stopped working (both furnaces are 21 years old). After some tinkering and not being able to find a manual, I called Payless Cooling and Heating based on many Nextdoor recommendations, and they did not disappoint. It was the day a new cold front was coming in and they were out to my home quickly. When they looked at the furnace and tried many different trouble shooting techniques, they let me know that the parts could be replaced, and also offered me a great deal on a new furnace that was not much more than the parts would be over time. I decided to get the new furnace and within a few hours, we had heat again! They were professional, thorough, efficient, and very polite. I am happy to now have a go-to for any future HVAC work my home will need!

Called Gary the 2nd time as our a/c was not blowing cold air. The first time he came and after explaining the situation he was able to pinpoint the problem and my a/c was up and running in no time. This 2nd time another a/c problem and again, he found the problem in a short time and got my a/c fixed. Gary is a very nice person and really knows his job. I highly recommend him as his work is very professional.

Would not use anyone else. Have used them for the past 8 years after my home warrany people sent some skeckty company out, i found Gary and his team. THANK GOODNESS. Very honest and reliable. They come out the same day you call and they don't try and sale you things you don't need. They fix what is broken and do it in a timely manner. Very good local company.