Payless Cooling & Heating

Fast and reliable service. They were coming out on Christmas Eve and helped us at a reasonable price.
Straight up front with the pricing and won’t try to sell you services or parts you don’t need.
They’re my go to tech for hvac systems now.

I was very grateful to Nick, who came out to provide a $70 written estimate when my AC compressor failed on Friday. Nick was friendly, helpful and had very good advice. Payless was quick to schedule him, and he even came early, which is so helpful when the customer is suffering in the heat. Ultimately, I selected Dalton AC/Heating to do my complete AC/Heating replacement because their free written estimates used similar high-quality materials, they identified several additional issues (like frayed wiring) that were recommended for replacement, AND their total estimate was significantly under that which was quoted by Payless. I do want to say, however, that Payless did stand by their quote and even offered to reduce the price to match that of their competitor. I believe Payless to be genuine in their best interest for their customer, they just weren't right for me, at this time.

Our AC system went out late on Easter Sunday afternoon. I called Bruce, who answered right away and added us to the schedule for Monday morning. On Monday, Nick the tech, was on time. He did a good job of explaining and showing me the issues with our AC unit. We had a full new system installed the next day. The process was easy. Even Gary, the owner, stopped by to check on everything. Payless Cooling & Heating was timely, professional and easy to do business with. We highly recommend them.

Few days ago my AC unit was failing, and my house were getting hot. I called Payless Cooling & Heating and they were able to scheduled a visit the same day. They told me I was going to pay $70 for the inspection. Nick came in, he did an inspection and find out that capacitor was defecting and he went ahead and changed it right the way without telling me or quoting me the price in advance.
20 minute later I was presented with a bill of $310 that covered their travel to my destination, labor and material. I found out in google that the same type of AC capacitor he used run in the $30 ish.
I think the service was good, but very pricy.

I called a different company first. When I told the other company that the home was vacant, they didn’t think it was high on their priority list. Three weeks later, I finally got fed up and called Payless. They came within 2 hours. It was a quick fix. Now I know to call them first.

We have used Payless for many years now to both install and fix our air-conditioning. We have always been very happy with the high level of customer service that we have received. Most recently we had a wiring issue that they spent a wealth of time trying to correct. Instead of charging us an enormous amount of money to change out unnecessary parts that I would have never known weren't broken, they went the extra mile to find the right problem and fix it to save us the money. They have definitely earned us as customers for life. It would be a mistake for anyone not to get them to bid on your future projects. This is a family business that definitely deserves our support.

My parents have been customers for 18 years now, so I decided to give em a try. I recall my Mom telling me how honest these folks are. In one case, they could have upsold, taken advantage her, but instead replaced a capacitor for a $70 fix. In my case, the cooling stopped working in our new home (

I have been using Payless for several years now, the first time I called was after hours, they called right back and came out the next day. Been using them ever since and had them install a complete new ac/heat unit recently. Fair priced, great quality, friendly and courteous employees, always prompt, and very thorough. Thank you Payless for the fabulous service!

I've used Payless for over 13 years, and as always they always answer and do whatever it takes take care of the customer. Our A/C went out, I called at 8:30 PM and they were there by 9:00 AM the next morning... There's not a lot of vendors that I have complete trust in , but Payless is certainly one of them. Use with confidence!!

Payless Cooling and Heating is simply the best! No work we have ever hired done on our property has ever gone as smoothly as this one. Gary, the owner, came out on Friday January 29th to bid on the job. We agreed on a new Trane unit. This was a complete new installation including new duck work. Gary bid on the job giving us a very reasonable estimate. Then on February 3rd, only 5 days later, Gary's crew of 5 guys came to install everything. The guys were very respectful of our home taking great care of our house and furnishings. We noticed how well the crew worked together, each one appeared to know exactly what to do and did it well. The entire job in our attic was very neat and professional. This job took most of the day and when the crew left the work sight was completely clean of any debris from their work. This company was a great choice for us! We are well pleased with the results.