Malcolm's Heating & Air

David came out to fix my AC, super nice guy. Great customer service, great service. Overall great company to have working on my AC. Will definitely call David again and I highly recommend him and his company. Thanks again!

We own a medical clinic in North Richland Hills. (Family Care Clinic) I couldn’t be more pleased with David at Malcolm’s air repair. I called mid morning and he came out and had our AC back up in running in no time. Great customer care and follow up. We will continue to use their service.

I found that my AC went out in the middle of the week and David was awesome! When I called him he was available same day and within a couple of hours he was here and had already fixed it. I will definitely use him for any future needs and I would recommend him to others

Service was professional and personable. Our AC went out during the night and I did not find out till the morning. I called Malcolm's Heating & Air on a Sunday morning and explained the issue. He was able to be out to our residence within 15 minutes and had the issue resolved in less than 30 minutes. The arrival time and repair time was unparalleled and I will always call Malcolm first with any AC issues.

Our air went out Friday night .We needed rescuing. Filled out a request for an estimate. Received a call from Malcolm and then looked up he was there. Very polite, efficient. The down side is we never received an estimate so we couldn't compare to others.Overall , I am glad to have been serviced by Malcolm.

We had a leak from AC unit spreading through kitchen ceiling. He came out within the hour on a Saturday morning and had the issue fixed within the hour. He’ll be coming back to make our float device switch placement meet code and change the size of a drain line for us. Given our unit is only two years old tells me a lot about the previous company. Thankful we found this one. Saved information for any HVAC future issues. Highly recommend!

Not only did the previous company not fix the problem, they charged me for a new thermostat I didn’t need. Within 3 minutes of listening to what my AC unit was doing, David had already opened the closet and pointed out the problem. A very simple problem that he fixed then checked again before leaving. He also serviced the outside unit. Unlike the companies before who just charged and rinsed it with a water hose, David took the top off and cleaned the entire unit, inside and out, motor and all. Great price, even better service. Highly recommended.

David Malcolm responded immediately and professionally to my call on a July 4th Sunday evening around 8am. My tenant's A/C was not working. Prior to calling David, I tried calling several places, left them messages but no one responded that evening. I was grateful that David responded and got the A/C working for my tenants. Apparently there was a leak that flooded the floor underneath the unit. David went above and beyond to remove the excess water. I was expecting a huge bill but his cost was reasonable and affordable esp on a holiday weekend when I know he didn't have to respond to my call. He was personable and professional. I highly recommend David's excellent service and definitely will use him again.

I couldn't be happier with the service I received from Malcolm's. I have a ductless air conditioner and I needed help with the installation. I called the big A/C companies first, but none of them wanted to help me since I didn't purchase from them. But one call to Malcolm's, and David was there the same day to help me out. He explained every step, checked the work I had already done, and got my air conditioner running in no time at all. I learned my lesson...Malcolm's will be my first call from now on!

Very happy. Needed my AC system repaired and they were very professional, on time and charged a fair price. Would reccomend to anyone.