Choice Air Care

We have used Choice Air Care a few times now and they have been great. Our Tech, Chip, was honest and straight forward about what was going on with our system. Through out the diagnosis and repair, he brought me over to the unit and showed/explained exactly what was going on. I will definitely be using them again.

I've used Choice Air Care twice now and both times they have made a difficult situation much easier. Choice Air Care was recommended to me by our realtor and I'm grateful for the recommendation. Scheduling service over the phone was easy, even getting a tech to come out same-day. Choice's tech Chip has been out to our house both times. He did a wonderful job diagnosing and fixing our problems quickly and in the most economical way possible. Chip is also great at educating us as first-time homeowners about routine care and maintenance of the HVAC system. Choice Air Care is the only HVAC firm I will call because I know they will treat my family well for a fair price.

Great Customer Service! We contacted Choice Air Care late Saturday afternoon requesting a quote for a new unit. Chris came out the next day and answered all the questions we had. My husband and I made our decision instantaneously and scheduled a new unit installation next day. Chris personally stopped by the house to check efficacy of new unit the day of installation. This company is trustworthy and reliable. My commendations to Choice Air Care!

I cannot express how much I recommend this company. From the get go, Toni, the dispatcher was extremely professional, courteous, and kept me in the loop at all times. Chris came to fix our AC unit and was the same way. It was obvious how knowledgeable he was about our problem, how to handle the home warranty company, and he fixed our unit much faster than we anticipated. He was also extremely courteous and professional, and he was willing to take extra time to answer any questions we had no matter that his original visit was late in the evening after a long day. This is a family business that does things the right way....not something that's easy to come by these days. If you need AC service you would definitely be better off using Choice Air Care than anyone else.

I am currently building a new home and called Choice Air as a referral by my realtor for a good sounding board. Chris, whom I spoke with, was extremely professional. He understood I was just looking for advice at this time, but he was more than happy to help me and even follow up with a text for critical things to look with my new construction HVAC system.

Choice Air Care are amazing. We had an urgent need to have our AC checked, as it wasn't cooling. I called several AC companies and two came out same day and couldn't find any leaks or provide clear diagnostics on what might be wrong with the unit.

I called Choice Air Care, and I was immediately schedule to the next available technician.

Ken called me about 10 minutes after the call with the office, letting me know that he was on his way.
He arrived at my residence little earlier than I and when I got home, he was ready to go.

He spend several hours going through and exploring every possibilities as to why the unit isn't cooling. He performed several leak tests and finally he found out that pipe set had a big leak within the walls.

Long story short, Ken went and extra mile to fix the leak, performing additional tests, ensuring there is no any other leaks or issues with the unit.

Ken, on behalf of my family, thank you for your exceptional customer service, your patience, your charisma and your attention to details, and your dedication to your work.

I have had several companies service our units, but never found a great company like Choice Air Care. I will certainly recommend Ken and Choice Air Care to any of my friends and family who may need their AC fixed.

Again A BIG THANK YOU FOR YOUR SERVICE.

DT

These guys are top notch. My AC went out in the early morning hours of Father’s Day and Chip from Choice air came out to look at the unit same day.... on Father’s Day! And he could not have been nicer about it.

I had a total loss and needed the entire system (18years old) replaced. His crew came out the next day and got the job done quickly. I gave them the code to the garage and they went in and got everything done while my wife and I were at work.

Chip worked with the distributors to get me a great price and arranged financing so I didn’t have to pay for all of it up front.

I highly recommend Choice Air for all you HVAC needs. They are trustworthy and fast.

I like that Chris did not try to run the bill up. he found the right problem and fixed it. customer every where could so easy to be sold more coolant or a part we really do not need and the repair person could fix the true issue while installing the part. it is so nice that Chris did not do that and just fixed the problem.

Chip came in and did a great job working with me on a new system. He got me everything I needed at a great price. The installation went extremely smooth. They got here 5 minutes early and only took 3 hours for an entire install. Their installation team was absolutely great! I was having fun joking with them and didn't want them to leave! Great experience with Choice air for the install.

I wanted to compliment what great, efficient, and friendly service I received from Choice Air. I got home after work late and realized that my AC wasn't working. I called another AC company that showed had great reviews and advertised that they were open 24 hours, but when I called I got a voicemail. This seemed to be false advertising. So I called Choice aIr based on the stars they received. Spoke to Chris and he was very helpful when I had some questions regarding what could be wrong with my AC. He gave me a window in which to expect a call from Chip the service AC person which was between 9-11pm. I thought, oh boy that's late, but I'm not going to be able to sleep and it's going to be a long night. And after I hung up with Chris, within 20 minutes, Chip called and said he was about 20 minutes away down the road. He arrived and was very friendly and so fast! He obviously knew what he was doing because he was done within 20 minutes. So from the time I called Chris and the time that Chip was done with the service call it was under 1.5 hours. What great service! I was so impressed. My AC was up and running and the house was cool. The whole process was so easy. Can't say I get such great service like that frequently. Thanks guys!