James was great! We scheduled an appt that worked with my schedule and was within 2 days of my call, (not an emergency call). He asked a lot of questions about my system and what I wanted, and gave a lot of information to keep me updated on what he was doing and what things would cost. He was professional and courteous and offered several solutions. The charges were very reasonable and his service was excellent. I have already recommended him to my neighbor and will call him for my all of my HVAC service and maintenance. Much appreciated James! It's refreshing to find an honest and good company that cares about their customers.
My AC wasn’t running and James was able to come out, diagnose my issue, and suggest repairs promptly and professionally. He willingly passed on his knowledge of my unit while he did his work so I could better understand what needed to be done. He did not try to push me into any superfluous maintenance, he had all necessary equipment on hand, and he offered me quite reasonable pricing. Everything is working properly again. Thank you, James!
We are truly blessed to have found James at 1st Choice Air. Our a/c final bit the dust and he came by after hours to assess and provide a great price for a new unit and installation. James and Dylan arrived on time and provided exceptional service. They even went above and beyond the call of duty and fixed some wiring and air duct issues that they found unsatisfactory. To say this company is amazing is an understatement. We will definitely recommend this company to all our friends and family.
If your looking for someone that is going to treat you right, provide superior service and knows his product call James. He went out of his normal service area and came up to Huntsville to access the work and get everything we wanted and so much more. I am probably the hardest homeowner to work with and I take my time to ask a million questions, look at pictures, requests details all the things when it come to a large purchase like a totally new system and James took the time to answer everything and then more. He never treated me like I was an inconvenience or a burden.
And even when the thermostat decided to not work (straight from the box) I knew James was going to take care of us. He sat down with us gave us a run down of all the new features of the Units, ducts, filters and thermostat when he was completed.
Lastly price. Could we have paid less somewhere else from a BIG company, probably. But at the end of the day its the small businesses that keep us going. The ability to call James on his personal phone number when I hear a weird noice or I cant figure out where the heck the filter is. Its learning about his dogs, planned vacations and his passion for the business and what he lives for everyday. You do not get from the BIG companies. You get what you pay for when you hire James with 1st Choice
Good Luck and I cant wait to see you at our next renovation project
James inspected my AC unit for any leaks and found a large leak in the evaporator coil. My warranty company never received payment for the warranty and didn’t inform me until I needed them. James gave me 5lbs of free Freon to get me through the night In order to get my home warranty worked out. Very knowledgeable and easy going. I highly recommend James at 1st choice air repair for any AC or heater related maintenance or repair.
James was recommended to us by our neighbor who recently had new systems installed. We reached out on an a/c unit which was running longer cycles and not cooling enough and that unit was quickly diagnosed as being overcharged, and rectified by balancing the air. James also checked our other systems which had bad capacitors and shorts in wiring and fixed those before the peak summer would take them out of service. His attention to detail, and taking the time to verify that everything was working right proved that he truly understands his work and is very good at it. We would absolutely recommend his services to anyone looking to fix or replace their heating and cooling systems.
James is honest, friendly, and professional. He helped fix our old unit and educated us on costs of repair vs purchasing a new unit. He is and will be our go-to A/C guy moving forward. Thanks James!
We called James, he came out the next day, figured out our complicated install, returned the following day to help us out as it was 105° outside and we needed A/C. He was professional, efficient, and the estimate he gave was the exact price we paid. He worked late into the evening and didn't leave until the job was done. We are extremely pleased with the job he did and would recommend him to everyone! He's a great honest guy who knows what he's doing! Thanks again James!!
James came out to replace two 25year old air conditioning units. He was very professional, honest, hard working, and respectful of our home. He goes the extra mile. He certainly did in our case and I do appreciate that! Thanks James! I would absolutely recommend him!
I called and spoke with James because my ac was going out and he was at my house in no time. The nicest guy, and did a great job! His price beat the other 3 companies that I had quote the job also. If u have a problem with your ac I recommend this company to anyone! Good business is hard to find
R Schuster
James was great! We scheduled an appt that worked with my schedule and was within 2 days of my call, (not an emergency call). He asked a lot of questions about my system and what I wanted, and gave a lot of information to keep me updated on what he was doing and what things would cost. He was professional and courteous and offered several solutions. The charges were very reasonable and his service was excellent. I have already recommended him to my neighbor and will call him for my all of my HVAC service and maintenance. Much appreciated James! It's refreshing to find an honest and good company that cares about their customers.
Alexandra Jackson
My AC wasn’t running and James was able to come out, diagnose my issue, and suggest repairs promptly and professionally. He willingly passed on his knowledge of my unit while he did his work so I could better understand what needed to be done. He did not try to push me into any superfluous maintenance, he had all necessary equipment on hand, and he offered me quite reasonable pricing. Everything is working properly again. Thank you, James!
Armando Montes
We are truly blessed to have found James at 1st Choice Air. Our a/c final bit the dust and he came by after hours to assess and provide a great price for a new unit and installation. James and Dylan arrived on time and provided exceptional service. They even went above and beyond the call of duty and fixed some wiring and air duct issues that they found unsatisfactory. To say this company is amazing is an understatement. We will definitely recommend this company to all our friends and family.
Shasta Ahumada
If your looking for someone that is going to treat you right, provide superior service and knows his product call James. He went out of his normal service area and came up to Huntsville to access the work and get everything we wanted and so much more. I am probably the hardest homeowner to work with and I take my time to ask a million questions, look at pictures, requests details all the things when it come to a large purchase like a totally new system and James took the time to answer everything and then more. He never treated me like I was an inconvenience or a burden.
And even when the thermostat decided to not work (straight from the box) I knew James was going to take care of us. He sat down with us gave us a run down of all the new features of the Units, ducts, filters and thermostat when he was completed.
Lastly price. Could we have paid less somewhere else from a BIG company, probably. But at the end of the day its the small businesses that keep us going. The ability to call James on his personal phone number when I hear a weird noice or I cant figure out where the heck the filter is. Its learning about his dogs, planned vacations and his passion for the business and what he lives for everyday. You do not get from the BIG companies. You get what you pay for when you hire James with 1st Choice
Good Luck and I cant wait to see you at our next renovation project
michael williams
James inspected my AC unit for any leaks and found a large leak in the evaporator coil. My warranty company never received payment for the warranty and didn’t inform me until I needed them. James gave me 5lbs of free Freon to get me through the night In order to get my home warranty worked out. Very knowledgeable and easy going. I highly recommend James at 1st choice air repair for any AC or heater related maintenance or repair.
Vikram Fernandes
James was recommended to us by our neighbor who recently had new systems installed. We reached out on an a/c unit which was running longer cycles and not cooling enough and that unit was quickly diagnosed as being overcharged, and rectified by balancing the air. James also checked our other systems which had bad capacitors and shorts in wiring and fixed those before the peak summer would take them out of service. His attention to detail, and taking the time to verify that everything was working right proved that he truly understands his work and is very good at it. We would absolutely recommend his services to anyone looking to fix or replace their heating and cooling systems.
Sean Ferguson
James is honest, friendly, and professional. He helped fix our old unit and educated us on costs of repair vs purchasing a new unit. He is and will be our go-to A/C guy moving forward. Thanks James!
Trent Terry
We called James, he came out the next day, figured out our complicated install, returned the following day to help us out as it was 105° outside and we needed A/C. He was professional, efficient, and the estimate he gave was the exact price we paid. He worked late into the evening and didn't leave until the job was done. We are extremely pleased with the job he did and would recommend him to everyone! He's a great honest guy who knows what he's doing! Thanks again James!!
Kelly Hunt
James came out to replace two 25year old air conditioning units. He was very professional, honest, hard working, and respectful of our home. He goes the extra mile. He certainly did in our case and I do appreciate that! Thanks James! I would absolutely recommend him!
Robert Hoffman
I called and spoke with James because my ac was going out and he was at my house in no time. The nicest guy, and did a great job! His price beat the other 3 companies that I had quote the job also. If u have a problem with your ac I recommend this company to anyone! Good business is hard to find