CTR Services Air Conditioning & Heating

Had a slight mix up with scheduling the appt. Stuff happens, but CTR jumped through hoops to make it right, and had the issue resolved almost superhumanly quick. Absolute A+ service, I will be using them exclusively for any future needs.

Called CTR to come and check my AC that was leaking water after seeing all their 5* reviews from previous customers. The secretary was very understsnding and put me on the schedule for same day. They did even better and responded within a couple hours of me calling. The tech contacted me when he was enroute told me the likely problem and the estimated price to repair. It was exactly what he said and the issue was fixed in no time! Thank you CTR for your prompt and professional response. Highly recommend them! I will be using your services again.

We used CTR Services to repair AC ducting for one of our clients. They did an outstanding job and treated our client with great care. I appreciated their professionalism enough to leave a 5-star review. I will be using CTR services again in the future for any AC work needed.

Jason Scott was my technician and he was nothing less than amazing.
First I made my appointment which could have gone better but hey I got a same day appointment so okay.
Jason Scott sent a picture with a few facts about himself...1
He called with an ETA...2
He showed up ready to get to the business. "What's going on? Show me where your ac is located"....3
Fixed the issue and explained everything...4
Billed me, gave me preventative paperwork and a card....4
WHAT BLEW MY MIND BACKWARDS IS this man told me that if anything happens in the next 30 days just call and they'll come out free of charge. I asked for piece of mind could I call in about a week just to make sure and he says, ABSOLUTELY and have me another card and says that's free too.
For me that's was the 5 stars 🌟
I haven't seen customer service like that in forever and thank you so much for your time Jason Scott.
I am now a loyal customer.

Fast troubleshooting, understood my exact problem after me explaining what i was experiencing from unit. Maintenance teeam was able to tell me the exact problem. 1 hour to replace parts, under a high heat index outside, reasonablely price. Provided me service plan options. 2- year warranty plan come with service and parts. Very knowledgeable maintenance team. Will be returning customer, customer service was great explaining the house what to look forward to after scheduling.

These guys are great. Communication with the team was great the entire time. The process of installing a new AC unit was explained perfectly. They obtained the permit from the city, installed the new unit, and registered the unit for warranty purposes. They were quick and friendly. Highly recommend.

A special thanks to the CTR Services Air Conditioning & Heating
team. Our furnace broke down, and they were able to quickly schedule a bid appointment, have the unit in stock, and install everything in a timely manner. We are extremely grateful! The entire team was professional, friendly, and efficient, and they exceeded all deadlines. Their installation team was friendly and enjoyable, and they left our home clean, tidy, and, most importantly, warm! Thanks, CTR Services Air Conditioning & Heating.

I haven't dealt with a group of people who are so committed to providing excellent customer service in a long time. The installation of an air conditioner went off without a hitch. But it was how they handled a post-installation issue that really impressed me. At around 10:30 p.m., I contacted the sales representative who sold me the job and asked if he could send someone to verify that the work done in the crawl space was satisfactory. I received a response within minutes, and the following day, one of the supervisors came to the house and thoroughly inspected it. That is taking your job very seriously. Thank you very much!

CTR Services Air Conditioning & Heating went above and beyond my expectations. I worked from home for the two days it took them to complete our installation. He always replied politely when I asked how he was. Every unit they worked on was installed professionally. The units are excellent, and so is the installation. Thank you for your interest in CTR Services Air Conditioning & Heating.

Jason is hands down the most professional hvac guy in the temple and belton area. Will have my family’s business for a long time !! He is always here at the time he says and does great and honest work ! Extremely happy with this company and him !