K&R Heating & Cooling

Came out on a holiday weekend and got the ac going, then came back on Tuesday to finish repairs. Charges were fair and reasonable for the work needed to repair the system. Will use K&R heating & cooling as my ac/heating system maintenance in the future. Very pleased with service. Prices were reasonable and work was done in an efficient and timely manner.

Called them this morning about our ac going down yesterday. Got a call back quickly with a scheduled time. AC was quickly repaired and now we're up and running already. The service tech was friendly as well as very professional. Service charges were very reasonable. Was not familiar with K&R before but they will be my go to HVAC servicer from now on. I would recommend them to anyone.

Had two HVAC air purification systems installed as well as cleaning of air handler units. Very professional, prompt, returned calls, showed up on time, and performed excellent work. What more could you ask for ? Would 100% use again. Thank you to the owner and the crew. Keep it up

Update: About 18 months later, my father had an HVAC failure. He attempted to use a different company and the problem was misdiagnosed with parts weeks away. My father is elderly and was having health problems due to being without air conditioning. K&R was able to help us out ASAP, correctly diagnose the issue, and found a part locally. Everything was resolved within 3-4 days which is about as fast as you could hope for. 100% satisfied once again !

Great customer service, technicians are very knowledgeable and helpful.

Ben was prompt, polite, and proficient. Got us up and running in a jiffy. We were cool again before noon on one of the hottest days of summer so far. Highly recommend.

Beyond impressed. He was thorough, honest and helpful. The other company went straight to need to replace and we can’t get it operating until you figure out how much you wanna spend. K&R came in with options and got it running. He understood that we needed quality options and gave them to us.

The team does a great job of taking care of our air-conditioners and heaters during the annual maintenance checks. K&R just offered a dryer vent clean-out which I had them do and now the dryer works much better. Thank you for all you do to keep my equipment working properly.

Great customer service and techs that know what they are doing

We are new to Kerrville and after 1 bad experience with another local company I called K&R with another issue. They were quick to respond and the issue was taken care of! I will be using them in the future. Price was very fair.

Great quality, great service. Me and my wives were very impressed by the K&R team.