Not only was the company great and on time but the technician was very knowledgeable and fast working! Our AC was back on in no time! We’re sticking to this company as our AC repair from now on! Thank you for everything!
My experience with Superior HVAC was over the top in every aspect of their work. As a retired General Contractor/home builder with over 40 years of experience, I have an eye for the performance standards of business owners, technicians, installers, tradesmen. I've seen it all, from "throw it together and get out of there," to the people who actually care. On a scale of 1 to 10, these guys get a 10. The crew had already been in hot attics all day before coming to my home at 4:00 PM. A condenser and lineset change and three hours later, we had cold air. From diagnosis through installation and 2 next-day follow-ups (from Superior owner Andrew and technician Sam), they exceeded my expectations in every way possible. We were treated with respect, integrity, professionalism, excellent communication, courtesy, even cleanliness! They have earned my highest respect, and all of my future HVAC work.
Was surprised the tech completed the job quickl;, needless to say, after 2 hours of waiting for my house to warm up, especially in this drastic weather change, it started getting cold( er). There is absolutely no way to get ahold of the company after week hours. Now I have to wait till Monday morning ( today is Saturday). Not HAPPY for now.
Avoid at all cost. They initially came to do an estimate for ac repair and we were given a quote (which we have documented in an email from them). After not showing up for the first follow up visit (while we waited at home for them) they came back with completely different pricing. When asked about the sudden price increase they could not give any clear explanation.
Worst customer service ever! They’ve been giving me the run around since last Saturday. They could not come out due to “the horrible rain conditions” mind you it only rained for an hour and they sent a text message to reschedule NOT a decent phone call. They rescheduled me for a later day and then called the day before to let me know my time was pushed back.. the new hours for them to come we’re between 12-4. It passed 4 and still no repair guy is here. Also, it says they’re open 24 hours but they are not. No one will answer your call past 5p. I DO NOT RECOMMEND THIS COMPANY!
Chase was very nice and took the time to explain what was wrong. I'm so glad I called this company. They worked hard and efficiently at 8pm to get my house cooling down again. Thank You so much!!!!
Superior HVAC is a very honest company. Andrew Young is a very personable and knowledgeable young man about his industry. Andrew will also help you out anyway that he can. I would recommend Superior HVAC to everyone.
The techs did a great job inspecting the coils, the coolant level, and the ducts. I highly recommend them and will contact them again if I have concerns about my home AC system.
I had Corry for my Technician on 4/16/2020. He was on time and very professional, he showed me my old parts and what i was getting done, he also was very accommodating in showing me how to work my new thermostat and educating me on my new upgraded Condenser unit.. Thank you
Brandon was early, very professional, nice, quick, and fixed our a/c problem easily. On a side note, I liked how he had tattoos. So many jobs don't approve of tattoos.
CityPaws Grooming
Not only was the company great and on time but the technician was very knowledgeable and fast working! Our AC was back on in no time! We’re sticking to this company as our AC repair from now on! Thank you for everything!
Doug Adell
My experience with Superior HVAC was over the top in every aspect of their work. As a retired General Contractor/home builder with over 40 years of experience, I have an eye for the performance standards of business owners, technicians, installers, tradesmen. I've seen it all, from "throw it together and get out of there," to the people who actually care. On a scale of 1 to 10, these guys get a 10. The crew had already been in hot attics all day before coming to my home at 4:00 PM. A condenser and lineset change and three hours later, we had cold air. From diagnosis through installation and 2 next-day follow-ups (from Superior owner Andrew and technician Sam), they exceeded my expectations in every way possible. We were treated with respect, integrity, professionalism, excellent communication, courtesy, even cleanliness! They have earned my highest respect, and all of my future HVAC work.
Elizcha Del Rey
Was surprised the tech completed the job quickl;, needless to say, after 2 hours of waiting for my house to warm up, especially in this drastic weather change, it started getting cold( er). There is absolutely no way to get ahold of the company after week hours. Now I have to wait till Monday morning ( today is Saturday).
Not HAPPY for now.
Raine R Johnson
Avoid at all cost. They initially came to do an estimate for ac repair and we were given a quote (which we have documented in an email from them). After not showing up for the first follow up visit (while we waited at home for them) they came back with completely different pricing. When asked about the sudden price increase they could not give any clear explanation.
Myranda Martinez
Worst customer service ever! They’ve been giving me the run around since last Saturday. They could not come out due to “the horrible rain conditions” mind you it only rained for an hour and they sent a text message to reschedule NOT a decent phone call. They rescheduled me for a later day and then called the day before to let me know my time was pushed back.. the new hours for them to come we’re between 12-4. It passed 4 and still no repair guy is here. Also, it says they’re open 24 hours but they are not. No one will answer your call past 5p. I DO NOT RECOMMEND THIS COMPANY!
Ryan Nuveman
Chase was very nice and took the time to explain what was wrong. I'm so glad I called this company. They worked hard and efficiently at 8pm to get my house cooling down again. Thank You so much!!!!
Regina Phillips
Superior HVAC is a very honest company. Andrew Young is a very personable and knowledgeable young man about his industry. Andrew will also help you out anyway that he can. I would recommend Superior HVAC to everyone.
Keith Griffith
The techs did a great job inspecting the coils, the coolant level, and the ducts. I highly recommend them and will contact them again if I have concerns about my home AC system.
Kim Polk
I had Corry for my Technician on 4/16/2020. He was on time and very professional, he showed me my old parts and what i was getting done, he also was very accommodating in showing me how to work my new thermostat and educating me on my new upgraded Condenser unit..
Thank you
Laura Logan Mazzu
Brandon was early, very professional, nice, quick, and fixed our a/c problem easily.
On a side note, I liked how he had tattoos. So many jobs don't approve of tattoos.