Superior HVAC of Texas

Anthony and his partner were awesome. They arrived timely and repaired my outside condenser. They explained all of the issues and they were meticulous. I like them and Superior so much that I signed an annual service contract with them.

This company is unreliable, unprofessional, and doesn't care about customers whatsoever. Look elsewhere for HVAC services, anyone would be better than this company!!! Our home warranty chose this company to fix our broken A/C and they have no showed and/or cancelled their appointment with us 3 times this week!!!! We have an infant in our home and the temperature has been up over 100 degrees almost every day this week, since we have been without A/C. They just keep calling and saying we are sorry, but need to reschedule your appointment. I'm sorry doesn't cut it people, you are an Air Conditioning company!! Either keep your word or quit making appointments you can't keep!!

Superior HVAC has serviced our home many times. The technician in particular being Chase. He is very knowledgeable and very good at explaining what's going on with our system. Highly recommend them.

Thank Goodness for The Superior Hvac Gurus Sam Castillo. I called this morning because my heater would not turn on. This company was able to dispatch one of their technicians to my house within an hour. The technician was able to quickly diagnose the problem and had me up and running within the hour. Very good job and very professional. I would recommend them to anyone.

I had them come out to repair a torn AC duct. The technicians were very professional. They came on time, introduced themselves, listened attentively to understand the issue, and proceeded to inspect all ductwork and repaired the torn one. Wasn’t charged extra for the repair, and treated it as a home warranty inspection. Will definitely save their contact info for future needs and referrals. Thank you Quality HVAC!

Very knowledgeable company. Andrew came to my home and completed a system efficiency evaluation because of air flow issues we’ve been having for quite some time. He was able to determine wet didn’t have enough intake air. He added more intakes in two areas of our home and our system finally seems to be able to get the job done. Thanks for your hard work.

I had the worst experience with this company. They were contracted through my home warranty and came out multiple times over a period of 9 days including a no call/no show appts in the TEXAS HEAT! The initial diagnosis was a broken control panel. They ordered the part & planed to return 2 days later. Waiting.. waiting... NOTHING. I CALL the next day to reschedule the missed appt. It's rescheduled in another 2 days. Whatha?! It's hot! AND My husband and I can't take off work anymore for these appointments. So, fast forward to when they arrive. My son is there and the tech is supposed to replace the control panel. He does that I guess, but then for some unknown reason & without notice, he DOWNGRADES my Nest Smart Learning Thermostat to the cheapest thing on the market! None of that fixed the problem & rather than waste more time on it, they made up a ridiculous LIE & told the warranty company that I must have tried to work on the outside unit myself so they refused to finish the job. What? I have a home warranty & I filed a claim. My degree is in accounting, NOT AC REPAIR. Why in the H-E- double hockey sticks🏒 🏒 would I or anyone poke around in an a/c unit when I have zero knowledge about it? Especially when the "professionals" with the parts needed to repair it are on the way?! That is completely illogical! It makes no sense at all. They couldn't figure out what was wrong with my ac so they screamed, "ABORT MISSION", and ran. I suggested they be removed from the home warranty's approved contractor list and I'm reporting them to the BBB for deceptive business practices. Don't use this company. Don't trust this company. You've been warned.

It’s been a few weeks since I had the A.C. at my home and rental property replaced and I could not be happier with the service I was given. My technician Sam with Superior HVAC was very professional, knowledgeable, and honest. I will be using them again in the future and highly recommend them to anyone I know.

Derrick and Tyler went out of their way to make sure our AC was fixed with a 4 day old new born. They came to our house at 8 PM on a Friday and worked late to make sure our family had AC for the weekend. This was some of the best service I have ever experienced and I appreciate Derrick and Tyler for going out of their way to take care of us. They had no reason to come to our home after their work hours, but did so because they cared. I appreciate you guys and will be doing future business with your company for years to come because of it.

Superior HVAC has superior service they installed an AC in my home ,With fast ,professional ,clean and organized !! I would definitely recommend them. Anytime I need A/C work service done I will be calling Drew and his crew!!