Superior HVAC of Texas

After comparing a few HVAC places in and around Houston, I found Drew and Sam at Superior to be the most responsive and had the best warranty. The cost was very competitive. Best of all, I spoke to them on Sunday night, and by Monday night I basically had a whole new system installed. Highly recommend.

Fast and easy service at a very reasonable price. The technicians were polite and took care of the AC clog issue I had without up sale for other services. I work in home owners insurance and regularly see large/well known HVAC companies drop huge unnecessary repair bids on home owners, which was not my experience with Superior.

UPDATE!!!!!!!
It’s been over a week since my A/C stopped working and it’s currently still not fixed even though my home warranty shows the work has been completed. The technician has come out to my home a few times and each time there is some kind of equipment missing that requires him to have to go get, even though he was aware that he may need that equipment. He was suppose to return yesterday to finish repairing my AC but never returned. He told me he would give me a call if he couldn’t come back that day and give me a return time and date but never did. I’ve tried calling to follow up on when my AC will be repaired but I haven’t heard anything back. It’s been reaching over 100 degrees and close to that inside my home.
I’m not sure what to do at this point because no one can give me any answers except someone will give you a call but nobody is calling me back
I’ve been really patient and understanding but it’s hard to remain patient when you have no idea what’s going on or when your AC will be fixed. I was told he would return yesterday but never got any follow up information. It’s starting to look like I won’t know anything until Monday. I’m very disappointed in the service I received
UPDATE!! I appreciate the owner replying to this message, but even with the fixed system your tech is having a hard time following up when he says he will. I’m going on WEEK 3 with NO AC I’ve had several visits and each visit I’m told the AC will be fixed and then after a few hours told there’s another problem or missing parts. I just want my AC fixed and for someone to actually do what they say they are going to do. Why am I running behind your tech for an update? Im giving him nothing but time to follow up with me and he’s still choosing not to. My warranty company is still saying they don’t have the correct information from him for the work. WHAT IS GOING ON?! I was also told by the tech that the refrigerate would be NO COST due to the issues, now I’m being told I’m getting charged for it and labor. The tech seems like a nice guy and he’s a Army veteran like me, but where is the INTEGRITY ? It’s starting to look like a whole MONTH will pass before my AC is fixed. This whole situation is infuriating and it doesn’t seem like this truly matters to this company.

The guy was here for two hours checking on A/C. As we are very disappointed in our One Guard Home warranty and would not recommend One Guard at all, Superior HVAC went above the call of duty. They are awesome and I highly recommend them.

If you want SUPERIOR service chose Superior HVAC. I have had issues with one of my A/C units and after contacting my insurance company, Andrew, the owner made sure someone was at my home at last minute notice. Chase and William are THE BEST technicians you can have service your A/C. They are professional and very knowledgeable. Andrew, the owner, goes far and beyond to make sure that the job is done on time and in a professional way.
THANK YOU to all at Superior HVAC for the GREAT JOB you do.

This company helped me out in a pinch! When the temperature dropped I was in my house freezing like a Popsicle. I called hoping they would be able to help me, and not only were they efficient, they were polite, reasonably priced, and it was an all around great experience. Make sure you ask for Chase, he was excellent. I recommend them to anyone who wants quality service in the Austin area!!

Chase was incredibly quick with diagnosing the issue, as well as kindly keeping us in the loop regarding how the process would be going forward until the issue was resolved. I don’t believe we’ve ever had a technician arrive so quickly, and do such a stellar job in a 24 hour period. And it all started on a Sunday, no less. We’re very impressed with the job Chase did.

Superior HVAC is a life saver, Namely technician Chase, last night our heater had stopped working and it got really cold. We found Superior on Google and called because they have a 24 hour service. The on call took my information down and within 10 minutes, Chase was dispatched to our house. He was very good at explaining what the problems were with our system and gave us different options on how we could address our issue. Thanks Again. Would strongly recommend superior hvac too any one wanting a good honest company.

Superior HVAC is a life saver! Our AC was not cooling as efficient as usually, we reached out to one of our neighbors who highly recommended Drew with Superior. They came out the same day and were able to diagnostic the system immeadiately. I was hesitant at first because I have worked with larger AC companies and my system would have the same issue over and over again. Not only did Superior fix our system the same evening, he provided use with a reasonable rate. Drew is knowledgeable, understanding, and passionate about the level of customer service and quality of work he delivers. I would definitely recommend Drew to my family and friends.

I have edited my review. When they originally installed our AC system, they were fast. Unfortunately their follow through is terrible. They do not stand by their install, and nickel and dime you for anything that needs to be checked. They never actually come out when you have a service call, except for when one of their service guys comes at 9pm on a Friday night when your twin toddlers are already asleep. Jessica is great(reception/scheduler), but not worth dealing with at all. In the contract, it stated a Warrenty transfer to new owner(we just sold the home a year after AC install) was $50. When I called, they stated that I needed to call the manufacturer to transfer Warrenty. Shady company, that actually goes through another company. Probably illegal to do that-just do not use them.