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    Phil's Good A/C & Heating Reviews - 100

    3.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    J Martin

    Lance came to our house to fix our AC. He is very kind and professional. He was able to fix our AC that other AC companies were not able to do properly. I highly recommend this company.

    Roman Makhov

    Technician came over to my home, I showrd him ehere the issue is at, he said that pipe is clogged and that's why I have leak, he spent 15min cleaning it and he left after that, in couple minutes after he left I walked into my kitchen discovering huge leak, I tried to contact them but it went to the after hours voicemail. 5 days without A/C now, porr quality of work.

    Niccole Bromberg

    Our warranty company sent Phil’s Good out to repair our a/c. We asked the person who came out for a quote for a new unit and never received it. They took a look at our a/c and said one of the parts needed to be ordered. After calling them multiple days in a row the following week to get an update on whether our part had come in, we finally found out it was in but it would be two more days before they could come back out to replace the parts. Overall it was an entire week before they made it out to repair the unit with the new parts. The technicians were nice and appeared knowledgeable but this company just did not communicate well at all.

    Christy Henson

    Our upper AC went out and I got ahold of American Home Shield who we have our home warranty through. They set us up with an appointment with Phil's good AC & Heating. Thomas arrived and had the problem diagnosed and fixed within minutes!!! He checked to make sure everything worked before leaving. Overall great service! Highly recommended!!

    Jennifer Green

    I would recommend them as they did a great job, very professional and great at explaining the issue and caused of repairing my A/C. Thanks again

    Andre Sudihardjo

    Had a terrible experience overall with them. We were recommended to Phil from American home shield and the experience has been a nighmare overall.

    It’s been multiple visits and the A/C unit is still broken 3 weeks later. They did a bad job inspecting the system and didn’t notice leaks nor old parts. If they were more thorough we wouldn’t have to endure the summer heat for 3 weeks

    Michael Billington

    Service was arranged through Fidelity National home warranty. They called the same day to set an appointment and showed up on time the next day. Lance solved my problem (installed a new blower motor). I am happy to have my ac back up and running.

    Jackie

    I WAS SKEPTICAL AT FIRST. ALL IN ALL THE GUY WAS ON TIME AND VERY PROFESSIONAL HE CAME TO FIX MY HEATER. THE DAY HE ARRIVED WE WERE SUPPOSED TO HAVE A ARTIC BLAST THE NEXT DAY. MY OH MY HE BROKE THE BAD NEWS. THEY SENT THE WRONG PART. NEEDLESS TO SAY, HE CALLED THE PARTS COMPANY AND TOLD THEM WHAT HAPPENED. THEY ASSURED HIM THAT THEY WOULD EXPEDITE THE PART TO ARRIVE THE NEXT DAY. THE PART CAME IN, THE GUY CALLED TO LET ME KNOW HE WAS
    IN ROUTE. HE ARRIVED CAME IN WENT TO WORK AND VIOLA FIXED MY HEATER.
    YES I WOULD RECOMMEND THIS COMPANY.

    Derek Rowe

    My home warranty company sent them out. The technician explained everything including the stats the home warranty company accepts to replace the condenser. He answered all my questions.

    Brian Albarado

    SCAM ALERT!

    This company was requested by American Home Shield to replace the evaporator coil in our attic. Their quote to us of uncovered items from the warranty company included $500 for freon which I was fine with, but an additional $825 in "modifications" which should already be covered in their installation cost billed to American Home Shield.

    Apparently PROPER INSTALLATION of saudering the two copper lines and connecting the drain line are $825 dollar "modifications" passed on to you the customer.

    I called Phil's Good AC company to dispute these modification charges and the two ladies I spoke with were clueless and also very unprofessional.

    Do not let this company scam you.....saudering the refrigerant and supply lines and connecting the drain line are NOT modifications and are included in most other AC company's installation costs.

    Having been around the AC business for over 10 years I am aware this is a very shady and pathetic practice to get more money out of home warranty customers.

    We requested a second opinion from American Home Shield and we are having our coil installed by Douglas Mechanical who laughed when we told them about the "modifications" that Phil's Good AC company wanted to charge us for.

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