Phil's Good A/C & Heating

My AC was diagnosed correctly with one visit and the part was replaced within a hour on the 2nd visit. My AC is now the coldest it has ever been. Thank You Phil's Good A/C & Heating!

So far working with American Home Shield, Phil's Good AC showed itself to have more professionalism than AHS, the office Representative was pleasant and professional, I would call on Phil's AC again

Friendly service, quick work. They responded and accommodated our schedule by arriving a little earlier that normal. We are appreciative of their customer service. Mike

This business is running a scam. They work with American Home Shield insurance and both scam people. My AC stopped working and AHS sent this phil's AC and the technician told me I have to change evaporator coil costingn almost 3000 and AHS would only cover 600. Called another tech and he told me it's low on gas and there isn't any issue, filled gas and my AV was good as new. Stay away from phil's bad AC and American Home shield. I have proof and quotes from both companies.

On May 3 a scheduled A/C system maintenance thru American Homeshield The technician came and the technician left can’t put it any different now here it is June 3 and my A/C is not cooling.
I thought that was the reason for maintenance to make sure to prevent things from happening.I am a retired senior citizen my money is very important to me I am not happy at this moment Exactly one month.

Every technician that has come out has been so polite and helpful. Most recently, it was Barry. He got here when he said he would and fixed the problem.

The customer service is horrible. Never recommend to anyone. My home warranty assigned them and I scheduled appointment with them but they came in different time than the appointment and they give new appointment 1 week later. Horrible

Don't use this company.

*****UPDATE***** They Quit! No notification. Had repair assigned to another company. Guess they really were incompetent.

In short, they ordered and installed wrong fan motor. A pro should check these things. They didn't diagnose the circuit board and only guessed it needed replacement and it didn't. Finally, had they correctly diagnosed the fan motor weeks ago instead of focusing on the circuit board, the fan motor could have been here days or weeks ago.

A professional company communicates, stands up and admits when they make an error, and cares. All lacking at this place.

Just use someone else.

Fraud!!!!!!!!! I am with American Home Shield(and they sucks too!) and they assigned Phil's Good AC to me for repairing the leaking coil of my condenser. because American Home Shield is only willing to pay to replace part of it I have to pay thousands out of pocket to get a entire condenser replacement. Phil's good AC came and installed the first condenser, which turns out to be defective and does not work appropriately, and it sounds like it is gonna explode! so we called Phil's good AC immediately and they came back and installed another condenser, which stopped working again in 30 days. I hired an independent contractor for evaluation and it turned out the condenser was defective and it has coil leaking when it was installed. I also called Phil's good AC and they sent a technician for evaluation and admitted it. but then when I called back American Home Shield and Phil's to schedule the repair, I was told I must pay another $350 for modification. It is not fair if the machine was a good one I should not be paying anything, so I replied that is not fair if Phil's technician delivers another defective parts then I will have to pay again and again just to repair the same problem? And Phil's good AC told me yes that is correct. It is so interesting how they deceive customers and deliver defective machine so they can use it as a dollar tree and keep charging customer every 30 days. Take my advice and stay away.

Through our home warranty company we were able to utilize this business. This past Wednesday we called to ask about scheduling, the woman informed my husband that it wouldn't be until the following Monday. Definitely not great with little ones at home. I called and spoke to her and with no guarantees, she ended up being able to get someone out THAT DAY! Amazing and appreciated! The fella who came out was really respectful and fixed our A/c issues and then informed us what steps to take to keep it maintained, but also our next move in terms of the issue we originally called about. Highly recommend! 👌🏻