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Alpine Air Inc Reviews - 49

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Megan Hughes

Had a vent not sealed and was causing condensation. Alpine came and fixed it within a day of me calling and the tech was very professional. Will definitely continue recommending them to my neighbors and friends.

Current Resident

We have used Alpine for years. They installed the a/c system in the new built home and warrantees it. Our last service was to replace another coil (number 3 so far in 13 years) but they didn’t have the right size pan so we had to wait a week for that to be put in.

Stuart Shapiro

A shout out to Ben; who was at our house early on a hot Sunday morning during the July 4th holiday weekend. Badda bing badda boom. AC is humming and we're cool as a cucumber. Thanks Alpine Air. You rock. SAS.

Tech Bae

This company installed the AC and furnace in my new home in 2020 (closed in Oct). When I turned the AC on for the first time in March 2021, the compressor was not working. A technician came out to “fix” the compressor and it still didn’t work. They were finally able to fix it, but the unit still made loud noises - to the point my neighbor came by to ask if everything is ok. Since then it’s been a BATTLE with this company. The staff and management are rude. They are incompetent. They will schedule appointments, only to cancel without notification. I truly do not understand how they are still in business. If you’ve had a bad experience with this company report them to the better business bureau.

Richard Kratkiewicz

Alpine is always on time and their rates are resonable. I've been using them for 20 years with no complaints.

Lakshminarasimman J

Very worse service by technician Adam. He can few weeks back for a service call and asked us to replace coil and after 2 days the unit stopped working. Then again I requested Alpine for a service where claimed its the bad capacitor
I used Alpine Air as they are the one who installed the unit and recommended by Builder
With in 5 yrs I changed 3 coil and received bwry poor service
Never use Alpine Air

sibil george

Worst experience ever! I called them because my home warranty service included their number. The first technician who came said they issue was with the capacitor and he replaced it. When I mentioned the ac is still not working he said it would take couple of hours and call him back the next day. When I called again he wasn’t available and another technician showed up and he said the dampers are not working and he said he replaced it. As soon as he left, ac unit started making loud noises and when I called back, they said it was my fault that I requested a different technician and hung up the phone. I called another company and they identified ac coil was leaking and they also found out that the damper was never fixed. DO NOT call this company if you have any other choices!!!

Hannah Rogers

Alpine Air overcharges customers and sends out invoices for work that needs to be part of the initial job which they do poorly. I would never use them again.

David Leppo

I had a service contract with another company, when my evaporator coil started leaking that company quoted me a 5 month lead time for the part (pandemic supply chains). My father-in-law recommended Alpine, he's used them for 20+ years. Called them up and they sent a tech the next day who confirmed the part was in stock and they quoted me half the price.

C D

Some good reviews but here is our experience. Bought a new build home in 2018 and the inspector found a low differential across the upstairs unit. Alpine air came in to check under warranty and recharged the unit Aug of 2018. Fast forward to June of 2021 we are getting ready to sell the home and buyers inspector finds the same problem again. Contacted Alpine Air and they were unwilling to check the job they did 2.5 years ago since warranty expired 6 months ago (not asking for free work, but just to check they fixed the problem 2.5 years ago). If you need someone to do a quick job Alpine Air would work. If you want someone who doesn't bandaid a job or will work with you down the road I recommend looking else where.

Follow up - John Moore was willing to come out same day at no charge to check the system Alpine Air had worked on 2.5 years prior and "fixed".

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