Nick's Plumbing & Air Conditioning

We are very satisfied with the work and how it was done in a day than 2or more days. These guys were polite , respectful and very professional about their work. I just want to thank Nick's Plumber and AC and it's employees.
Miguel Salazar our Tech and our installers James and Emmanuel
Thank you so much for the great job.

Nick's isn't exactly the cheapest place in town, but they installed my tankless water heater, so I figured they should know how to fix it when it went crazy (after 11-12 years). Two men showed up, asked some questions, checked out the unit, and concluded that the problem was my "restricted flow" shower head, telling the heater unit to shut down when I added cold water to the hot water flow. They only charged me the base fee for a "look-see", and the shower works a lot better now.

Paid $275 for kitchen drain cleanout....9 days later...same problem! They say no warranty because of tree root. Every 2 years we have this problem and have it cleaned out without any problem. This time, I thought we'd give Nick's a try Their plumber used a snake with a defective head which only was an inch wide. This is a 3" drain line. I'll just buy the machine myself with the CORRECT attachments for $220. Poor service. A lesson learned! Their motto is "We treat our customers like family", I'm just glad we're not related.

Very happy with the work completed by Miguel Salazar. He was able to fix my issue and also provide good recommendations for future maintenance efforts.

Not impressive with their technicians or support team. The technician just showed up and asked 385 up front for camera inspecting my sewer line which they did not inform me when I scheduled the appointment. I made a call afterwards to ask about their “trench less” sewer line repair and the guy on the call was just rude and impatient about any question I asked. Not sure how this company would be able able to help me at all when they are already this unfriendly and unprofessional on the very first visit. I have a sewer line problem that I’m expecting to spend 20 to 40k to fix and Nick Plumbing couldn’t even listen to me for 5 minutes.

Nick’s plumbing used to be good and honest, however that is not the case anymore. We recently had a small leak at the natural gas connection to the water heaters and one furnace, so Centerpoint shut it off and told us to call a plumber to reseal the connections. So we called directly to Nick’s based on the positive experience before. First they only addressed the water heaters and did not even check the furnace, so the natural gas to furnace is still shut off with Centerpoint’s tag. Secondly and most importantly, the technician was not honest about the work needs to done. He called my wife about the repairs and told her the flexible hoses leaked and must be replaced, then my wife agreed to proceed. But once I received the repair details and invoice, I called to confirm with technician on where the leak is, after some exchange, he eventually confirmed that there was no leak on the hose and stated he would charge me the same for re-applying sealant to the connections whether the hose is replaced or not, I guess that’s the “minimum” charge for him to do any work or the trip charge. When I asked about Centerpoint’s recommendations, he just dismissed it as it is his call on what he would repair. At the end, we were charged near $400 to reseal the 2 connections. Nick’s plumbing did not stay true to their “values” when they were a smaller plumbing company. Needless to say, we won’t be calling them for any future works anymore.

Pros: Nicks was very easy to book. Online scheduling. Responsive. Professional. Quick to fix, on time.

Cons: it was quite expensive. I had the exact same service done 3 years ago. Nicks charges were 40% higher than the last company. Yes the provide an estimate but they charge you to come out and who is going to send them away after they are already there. Now I know about inflation but that’s only around 10. I would ask them to estimate costs prior to service. I see many reviews concerning overcharging. They seem to be the smaller jobs. Perhaps if you have a hose or a clogged sink call someone else.

Nick's is an excellent company to use for your plumbing needs. Eduardo came out to our house, gave us a quote and fixed the cartridge replacement that I needed for my shower. He took the extra time to clean out the tub drain and check all the fittings going to the diverter to make sure there were no leaks. We have used Nick's in the past and will continue to use them in the future because of their excellent service! We even received a picture and a short bio of our technician previous to him arriving so that we knew who was coming into our home! Superb service with attention to details!

Nick's Plumbing & Air Conditioning is a excellent choice. I have had them out twice. The first time they installed a toilet and fixed a leak. The second time was to check on the air conditioner drain pipe. Both times they sent me a text letting me know who was coming and their picture. The work and the professionalism is hard to come by these days. Nick's Plumbing ROCKS!

I had several AC companies come out and tell us that we needed a new HVAC unit. Nick's figured out that a much simpler solution existed and they were spot on! Our house feels great and are very happy with the service from Nick's!