Nick's Plumbing & Air Conditioning

Moses was awful at his job. Extremely poor communication he did my estimate and left out so much of what the job would look like in the end. Not once could he properly tell me what he was going to do. He would say he was going to do things one day and the next day say it was standard for him to not do it. If you go with Nick's hope you don't get Moses as your technician.

Update:
The rest of Nick's people were great to work with and after the job was done and telling them how I was treated and what the house looked like they worked with me to make things right for me.

Roberto was super helpful with getting our A/C fixed. They were able to get us an appointment the same day! Highly recommend!

Nick’s men got to our house in 30 minutes when we called with a water leak from the water heater. They replaced our old faulty heater within another hour. So polite and professional and knowledgeable. Nick’s is now our “go to” plumbing service.

Called due to a blockage issue at my company. It was urgent and they sent a plumber out right away. despite the huge mess we were dealing with, it was resolved quickly. I’m very pleased with the service.

Will not use again. Let me first say, I have used Nicks plumbing in the past and received great service. That is why I called them again. My bathroom sink was clogged, water had not gone down in 36 hours. The technician came and told me that the estimate for the work was 297.00 I agreed and he proceeded. The sink was unclogged in less than an hour. I was told by the technician, they ran the snake for 20ft and that nothing was found except some hair. Total invoice was for 297.00 the same that the estimate was for. I was taken back that for less than hour and for two people to be at my home using nothing but a snake used (which is a tool they have on their trucks)

When questioning the price was it included, the warranty estimate said 90 days and the the technician said 30 days because of the "legalese words" on the estimate. The technician could not define the charges and told me that I agreed to the estimate. Talked to a manager at the Nicks Plumbing only to be told that he did not understand why I was questioning the work, the charges since my drain was cleared. Oh and to told that yes it was a 90 days warranty.

I believe I was overcharged and will never use them again.

Called Nick’s to help with a slow drip from a pocket light below a bathroom while I was out of town. Crew of 2 showed up to assist to wife outside of their timeframe, stayed for 30 minutes and decided that my wife fixed the issue already. Charged a service call and went on their way. 7 hours later, the leak is back. Rather than call someone else to help me, I called back Nick’s to see if someone could come back. Disappointed to hear that the manager told the rep I spoke with that nobody would be available to come back out until tomorrow morning. Sorry Nick’s, you’ve lost my business. Very disappointed. Such a shame too because this business drew me in with all of the positive reviews.

Eduardo of Nick’s Plumbing did an excellent job of replacing my outside faucet. He thoroughly explained what he was going to do and did a very nice job. I recommend this company. The scheduling was fast and easy and Eduardo arrived in the timeframe given.

First tech John Rodriguez showed up on time but with all sorts of excuses why he could not help me. I called and spoke ot Jose who sent Gilbert out. Gilbert arrived late and again full of excuses why he could not do the job today which is Friday. So no gas for me unitl Monday at best. Thank you Nick's Plumbing for wasting my entire day and not repairing anything.

Nick's was awesome on time!! They came in and evaluated our situation in a prompt manner and was able to diagnose the issue with no problem. Definitely adding to our corporate office "go-to" to plumbing issues.

The communications system was timely, the team showed up as promised. The men were professional and very easy to work with. I trusted their knowledge and they did not disappoint. Adam Coker and Mr. Gray were super great to work with. I will ask for them again if I need them down the road. Thanks guys.