Nick's Plumbing & Air Conditioning

Wow! Nick’s is an amazing company! Our tech Chris came out to service some errors on our HVAC which included some plumbing /Drain issues.
With in 2 hours he had it’s all fixed. They gave us a great reasonable price and even better service. I feel like Covid and post Covid all service lrociders have lost the art of customer service but Chris and Nick’s plumbing were wonderful. I’ll call them for any HVAC or plumbing need! Thanks!!!

He had to go up and down 4 stories and never complained! Thanks Chris!

I have used a lot of plumbing services in my day but have never had one this great! I’m not big on leaving reviews but they deserve it. I called them and they had a tech there within less than an hour. It was Valton and he was AWESOME! Thorough, friendly, professional, informative and quick. I was dually impressed and I will never use a different plumbing again. Nick’s forever!

Reached out to Nick's for a tankless water heater repair. The crew who showed up was extremely professional, well articulated and completely knowledgeable about all facets of tankless water heater operation and repair. They approached the problem in a couple of different ways starting with a repair and service and due to the nature of the challenge and age of the unit moved into recommending a replacement. The amount of time it took to get the install done and competed was amazingly quick and they left the workplace as clean and tidy as they found it. They were detailed, explained everything and then took pictures and documented what was completed. I am extremely satisfied with the work and the effort they rendered to complete the install and definitely will leverage Nick's for services in the future. I would recommend them. Work done was in January 2023.

Nicks has been amazing every time we have needed them. They have saved us from 2 plumbing emergencies and most recently an air conditioner failure. With a baby at home and temps near 100, they sent a technician to my home within 30 minutes of my call at 4:50 pm on a Friday. Truly you can not get better service. It’s nice to have a local business you can rely on.

Nick's provides wonderful service. Love being able to use their website to request an appointment on weekends or evenings. Love that they give you a small (2 hour) window for your appointment and keep it, and they even give you a detailed description of who is coming to your house and updates on ETA. They are all super professional and do excellent work for a reasonable price. Can't say enough good things about them.

I called Nick's Plumbing Co. to evaluate and hopefully repair a water heater. Nick's charges $49 for the service call. I was told that the gas valve needed to be replaced. They tried to charge me $629 to replace it. What a freaking rip-off! Home Depot sold the exact same gas valve for $140. Then a friend of mine installed it for $50 cash.
Then I was informed that if the entire water heater needed to be replaced, they was going to charge me a freaking ridiculous fee of $2900. Home Depot sells brand new water heaters starting at $585. And you can find better prices if you do research. NICK'S ARE CROOKS!!!
So, the moral of this story is, for any type of home repairs, I highly recommend doing your homework and compare prices, and NEVER CALL NICK's!!!

Roberto, the technician, was courteous, professional, knowledgeable, and explained in detail the cause of my problem. He accessthe situation and made the repair in a timely manner. He also provided before and after photos when the work was completed. The fee for services was within my budget. I will be using Nick's Plumbing for future projects and will be referring to my friends and other's.

Nick’s ripped me off with their egregious and frankly, unethical, overcharging for basic components. I can’t consider them a reputable business after my experience.

My AC system needed a replacement capacitor, which is a common failure and easily fixed. These components can be sourced for $20-50 online and installed by anyone with very basic DIY skills in 20 minutes. Nick’s charges nearly $600 for this single component.

But it doesn’t end there. When replacing this single component, they also require you to purchase an additional, unnecessary second one (hard start kit) for the same exorbitant markup. Sometimes this component is needed but frequently it is not. An ethical business would make this evaluation and then add the component only if needed - not the case with Nick’s. They knowingly lied by stating that they must be installed together and that both are required. Then they charge an additional $600.

It’s clear that this is their standard business practice and not a single unscrupulous technician.

I understand that they are a business and need to charge for parts and service to make money, but there’s a difference between a service fee and a 1000% (one thousand percent) markup. Nick’s markup is appalling and they can’t be trusted or recommended for anything.

At the end of the day, it is on the consumer to be aware of what they’re agreeing to pay but there’s also responsibility on a service provider to be acting in good faith. Nick’s has completely failed here.

For further information on how cheap and easily these components can be replaced, do a search for ‘AC capacitor replacement’ on google and youtube.

Roberto Santos did an excellent job of taking care of the needs of my geothermal unit that has not received the attention it needed from the previous homeowner. He was very friendly, extremely professional, and walked me through everything. Once again, Nick’s provided exceptional service to my home and because of it, joined the VIP club as I will be a continual customer.

Don was fantastic! So knowledgeable and kept me updated on everything. They were so much more affordable than my first quote from another company and completed the water heater replacement well before the other company said they were able. 100% satisfaction.