Search

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Big Tex Air Conditioning Inc. Reviews - 60

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tiffany Hendi

Great service! Thank you so much!

Matthew

ZERO STARS, my new 2019 Coventry home had many AC problems; Most of the duct work was touching, A 12 inch duct & 6 inch duct smashed into a 7 inch space which they said was OK; many 90 degree turns restricting air flow, bathroom vent was venting to attic and not the outside, kitchen vent exhaust is not working, expect long wait times for service!! If you see the BIG-TEX name GET a home inspection immediately before buying!!!

Callie Scott

Was suppose to put in new thermostat. stopped by one day and said we weren't there. Well of course we weren't. No one called to schedule an appointment. 2 wks later...an appointment was scheduled for a 4hr time slot 1-5pm. I still have not seen them and I have not gotten any call. Very poor professionalism you ask me.

Myecia Sims

Prompt service. Educated me with tips & tricks.

Walen Lorenz

Super nice genuine people here. From my experience.. the ladys are all very nice. My favorite employee that helped me out more than anyone else was Shelby b. All around best person/ company ive got to use.

Eric Japp

Great Experience. The Big Tex Hvac tech, JD, showed up on-time, with protective equipment on, and with a smile. He thoroughly checked my hvac system, starting in the attic, addressed a attic heat leak issue at my Tstat, and dbl checked my return air chases for air leaks. On the outside he checked my compressor, Freon levels, power flow, and talked me through some maintenance tips. At all times he was professional, friendly, and knowledgeable. Both Valerie and Samantha helped schedule and were great to work with as well. JD and Big Tex Hvac are welcome in my home. Thanks for your hard work.

drew courson

By far the absolute worst AC company ever!! DO NOT EVER use them!!! I could write a novel about the amount of problems I've had with a 3 year old system they installed

Paul Evans

Excellent Service. Thank you

Michael Hill

Very good job! Very good crew!

VNYC

IN 30 YEARS AS HOME OWNER I HAVE NEVER INCOUNTERED THE WORST AND INCOMPETENT TECHNICIANS !!!!! 4 DIFFERENT
ONCE CAME TO RESOLVE THE ISSUE, HALF OF THEM LIED THAT THEY FIXED IT !!! SAVE YOUR TIME AND MONEY ! DON'T LET ANY OF THEM COME TO YOUR HOME

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload