Aura Air Duct Cleaning

Always friendly even though they are very busy, hard workers I appreciate all of you, thank you.

If you're looking for dryer vent cleaning services, this is your team! Management was super attentive and my technician did an amazing job. On time, efficient, and professional. Price also can't be beat, and most importantly - does the job right!

We have had our air flow ducts cleaned in the past. This company, by far, was the only cleaning service to do an extremely careful and thorough job. They do everything including sealing perimeter of duct entries into floor and in other areas to keep out dirt and pests. Their work was fantastic: the air in the house was fresher and cleaner. It made an enormous difference. I highly recommend them.

I had the most extraordinary experience with Aura. The technician’s that attended me where very kindly and professional’s they answer all of my questions and did a great job. Now i won’t have to worry about me and my family of having any allergies! Will definitely be using them again

Gabriel and his team took excellent care of my home. It was a smooth process from inspection to cleaning. The service was much needed and now I have peace of mind knowing the system is clean and covered under warranty, plus I won't need to have an AC tech visit my home to tune up the system.

Daniel and his crew did an excellent job in remediating my mold problem caused by water damage. They were very thorough and left everything clean. Daniel was very friendly and informative and made sure the job was done right. Thanks to him addressing the issue quickly and thoroughly, my family and I can now have peace of mind and not worry about any health related issues.

Alan and Carlos did an excellent job cleaning my filthy a/c units. Both gentlemen were very professional. They explained to me everything and they were very efficient. Most definitely I'm staying with this company.

Great job by Johnathan and his crew. Very thorough and informative. This was the second company I called to try to get this done. The first company kept pushing back the meeting time until I told them not to even worry about showing up. Johnathan and his team were very punctual, very courteous and very efficient, which I greatly appreciate. Thanks.

All the red flags of a SCAM. Homeowners in upscale neighborhoods, keep your wits about you! You’re the prey. I’ll detail the quoting experience to itemize the red flags and blatant lies, but a friend of mine suggested I get a quote from another company and boy did we dodge a bullet. They came to our home to inspect and quote (real purpose was to learn our address to profile our networth). Other providers can give you a quote without needing to see your home, or even know your address, it is priced by duct. Back to Aura… A smooth talking sales person plus 3 workers show up just for the quoting process. Our house is half the size of the house from Home Alone. The sales man laid on thick the praise.. oh how I love the interior design of your home, oh this is exactly the home I wish I had. Complimentary to the point of being unprofessional. The team spent an hour at least looking around, breaking for lunch before finishing this lengthy inspection process. This is just to obtain a quote!! We do have black mold. But he said this is the worst case I’ve ever seen in my career. Huge guttural reactions to the site of our ducts. Said that the severity of the mold is taken into consideration in the pricing (come to learn, mold severity bares no impact on service rendered or pricing). A small patch of mold receives the same thorough treatment as our black vortices of darkness. Then it turns out our ducts weren’t properly sealed (yielding more justification for even higher pricing). Again a lie, some companies include sealing as part of the cleaning in their quote. Then the quote process involved the salesman and the three workers ALL hanging out in our living room while he spoke to me and my husband. The workers watched on like they knew they’re were watching an artist work, and the silently watched our faces for our reaction. At this point without yet colluding with my spouse, I felt uneasy. Then as we asked reasonable questions, he used the phrase “to be honest with you” a whole lot. I’ve found when people suddenly start using this as a crutch phrase, they do this to overcompensate they know they’re not being honest with you. One more case study of this in my experience as later we would unearth his lies. Another lie… he said we (Aura) don’t use harsh chemicals… all natural. Later I’d learn that in order to kill living organisms all companies have to use chemicals. As we learned from COVID what soaps actually are antibacterial. They quoted us a five digit number for duct cleaning!!!! 5 digits! For a days work!! The hourly rate for their work rivaling top lawyers! He called the office to inquire more about how they price out their quotes, what factors etc… he couldn’t get a coherent answer from them and sending they were losing us knocked off several grand off the quote! I guess that’s the cynic’s discount. So we didn’t engage, went with another company.
Oh last fib from the salesman, which is HA-larious. He talked about how he could smell the mold when he walked in our home, it just hit his senses so hard. He said he’s a father too and cares about his kids health and air quality. First thing I said to my husband after they finally walked off our property was… “Hon, did you notice he reeked of tobacco smoke?”

We had a great experience with the crew that came out to service our home today. They were kind, professional and very detailed in the process that they were using to clean the system. Gabriel lead the team with great customer service and we are excited to do business with him in the future. Overall, we had a great experience today.