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  • Onsite services

Team Enoch Fort Worth Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
J Sims

Had 2 ceiling fans replaced, a light switch replaced and troubleshoot and fix for a faulty outlet. Juan was on time and went diligently to work. He resolved the faulty outlet quickly, installed the ceiling fans perfectly and replaced to light switch satisfactorily. The bill for services was in line with my expectations. This was my first time to use Enoch and given my positive experience I feel it is appropriate to given them a 5 star rating and start referring them to friends.

Chris

We needed a plumber to fix some kitchen leaks and install a replacement dishwasher, and an electrician to add an outlet for a garage door opener and install a GFCI outlet in the kitchen. Both technicians were prompt and did a fast and professional job. I appreciated the fact that charges were based on the time it took to get them accomplished (first hour, then increments of 15 minutes). Great jobs at reasonable cost. Thank you, Team Enoch, for your great service.

Nancy miller

Had a broken pipe from the storm, got next day service. Service man was , early, professional, and knowledgeable. In and out in an hour. This was the 2nd time I used this company ( installed a new hot water heater last month). Very good value for the price.

David Kramer

This company is amazing! They did everything right, which is a first for me. They talked on the phone to give me an estimate of how much it would cost. Set up an appointment, then called later to confirm it. They gave a small window on my service date, so I didn't have to wait all day for them. When they were supposed to come at 11:30-12:30, they called at 11:30 to say they were running late, and I could either reschedule or wait until 1pm when they'd get there. Usually, companies make you wait until the end of the window to find out they are late. When he arrived, he verified again what needs to be done, and got to work and finished it quickly and efficiently, with high quality. Gave me a receipt of work completed, but I didn't pay then. Instead, the company called me the next day to make sure I was satisfied with the work. Once that was confirmed, they sent me a bill by email, which I paid with Apple Pay (or I could have used a credit card). Very professional from beginning to end, and I would highly recommend them!

John Wakefield

Incredible value. Had 2 HVAC installed, best price by a huge measure and installation teams were professional, expert and very good at showing me how to operate the unit. Miles does the proposals and hit mine on the mark without a visit to my house. I am more pleased than words can express.

Jonathan Mancuso

Enoch was an outstanding company to work with. They recently replaced two A/C units in our home.

They are very fair with their customers. As an example, a mistake was made during the estimate that cost them about $1,200, and instead of trying to work it back into their contract, they accepted the mistake and absorbed the cost in recognition that it was their mistake to begin with.

Furthermore, their crew was highly professional, courteous, punctual, and respectful of our home. If I'm ever in need of their services again, I won't even see a reason to shop other companies. I couldn't possibly be more pleased with their entire staff.

AJ G

We have used Enoch several times over the last two years for electrical work on our slow-moving home remodel. They have done things as simple as ceiling fan install and as complex as complete rewire of the bathroom. Juan or Joey have both done the work each time and they are always on-time, efficient and friendly. Joey gave me suggestions for the kitchen ceiling retrofit lighting and the result looks fantastic.

Larry McDaniel

Used Enoch for a ceiling fan installation. Miguel was early which was nice. He explained what he was doing, took time to give me a quick class on how to use the remote, and cleaned up after ensuring I was satisfied. This my second time using Enoch and will not hesitate to use them in the future.

Andrew Jones

I've been a loyal customer using Team Enoch for a handful of services over the last few months. All of my experiences have been great except for the last plumbing visit. This review is mainly about the hourly billing process...the quality of work has always been fine.

I had a plumber visit this week and the hourly billing process was very unfair. The time clock started 15 min before I even got home to let the worker in. A total of 4 trips to the hardware store were required due to the plumber not properly scoping the project when making a list of items needed. The plumber made the first 2 trips (during evening rush hour) to the store all while I'm being billed for hourly work. To help expedite the job I made the remaining 2 trips to the store to get more items that the plumber didn't initially realize he needed during his first 2 store visits. The plumber was very nice, but never apologized for his oversights or for causing the job to go longer due to excessive trips to the store. I would have thought that the plumber would give me a break on the time of the job since he caused it to go longer than normal.

Since no time break was offered I contacted the billing department the next morning and explained everything. They said per "GPS" that the time was accurate even though an extra 15 min of labor before and 15 min after the appointment were added on. I eventually spoke with a plumbing manager who did take one hour off of the total time. I appreciate this, but I don't think I should have had to bring this to the billing dept's attention.

Lastly, unnecessary parts were purchased (purchased by the plumber and were not needed for the job) that I am still expected to pay for. When I asked for the itemized cost of the item I was told I could easily return the item to Home Depot. (No receipts or itemized parts costs have been provided.)

R Liao

Ira arrived on time and he is very polite and professional, our garage is not air conditioned so it gets toasty hot at 2 pm, but he finished the job with high quality. The newly installed 240V NEMA 14-50 outlet works perfect for charging a Tesla or any other electric car, so definitely recommend the service of team Enoch for anyone with charging needs.

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