Northern Tool + Equipment

Bought a powerhorse pressure washer March of 2018. After 5 or 6 uses when releasing the trigger the pump was still running. Found my receipt bc they won't honor their "2 year warranty" without it. Took it in and a couple of days later i get a call saying all the valves were melted and basically needed the pump rebuilt. Wes told me it's going to cost me 179$...... apparantly their "2 year warranty" doesn't cover wear and tear items..... I'm lost for words. What does your warranty cover then? Everything in a motor or pump is wear and tear. Northern Tool in Burleson you can take your pressure washer and stick it where the sun don't shine. I will never go back in your store not even to pick up the junk you sold me. $400 lesson i learned. STAY FAR AWAY FROM THIS PLACE IF YOU KNOW WHAT'S GOOD FOR YOU! THEY WILL TAKE YOUR MONEY AND EXPECT MORE MONEY WHEN THIER JUNK BREAKS ON YOU.

Neat, clean & on order. The staff was helpful too. There's things that are missing with inventory due to Covid. You can order thorugh online, but it'll take weeks to get it in.

3rd northern tool went to, Robert the sales associate did an awesome job helping us find what we needed. He went over and beyond to take care of us and make sure we had everything needed to complete a job.

We come here a lot. Managers are great! Always let me use my coupons and give discounts for damaged items. I love this place and will keep coming back!

There are 10 people in line cashier do not know what they are doing not friendly at all. no one has Sense of urgency One cash you took over 10 minutes to wait on 1 person the other cash you took over 20 minutes This is F ridiculous

Slight miscommunication sent Jose and Robby on a mad hunt for a product I thought was purchased. Kudos to to the customer support they provided and were absolutely understanding of my dilemma.

Stood in line for several minutes waiting for cashier to get off the phone. She turned 3 people away that were asking for assistance while I waited for her to get off the phone. I was at the register ready to spend over $400 but after several minutes of waiting I just left. What a joke.

Good prices on disposable tools like blades and grinding wheels. The sales are good too. They also sale safety apparel. Didn't get any customer service though.

Always the best helpful staff

Love the selection, products are excellent. Enjoy shopping their when I am in South Fort Worth!